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surfer1000

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Posts posted by surfer1000

    New Build Available! (349)

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Hello, please can anyone tell me if that new version of Eset Smart Security 9.0.349, fixed the fact that my PC was freezing a lot, compared to Eset Smart Security 8. I mean, I downgraded to the Eset Smart Security 8, because the 9 was slowing down my PC, and freezing, when I started up my PC, with the 8 version I could start Google Chrome instantly, but not with the 9 version. It was taking a pretty long time. 

     

    Thank you.

    It cured the problem on my win 7 64bit machine

    An attempt to add root certificate to all known browsers on your computer failed

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by surfer1000

    All the beta versions of 9 worked for me good, it was only the final release candidate that had the problems. Don't forget all versions prior to 9 had the SSL filtering turned off by default, in 9 its turned on by default. So version 8 might of had the problem but I personally never had it because I never turned it on in 8 and prior!

     

    Problem still there with new build (349)

    An attempt to add root certificate to all known browsers on your computer failed

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    No, I don't think Eset know what the root cause of this problem is yet, I've never had this option turned on before with previous versions, so can't comment on weather the fault was long standing or not, but I was a beta tested from first release and never had the problem till the final release candidate!...the same goes for the lag and slowdown etc, that seems to have been pinpointed to a driver. (eamonm.sys)

    An attempt to add root certificate to all known browsers on your computer failed

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by surfer1000

    Yes when you uninstall Eset it automatically removes the certificate from that section!

     

    I still have the problem, Eset UK support failed to find the problem/answer even after remote assistance, so for now I have the whole ssl/tls protocol filtering turned off, and this was also stopping access to web sites which has already been documented elsewhere.

     

    I am hoping the new build when it finally arrives cures these problems!

     

    Oh I must just add.....it does in fact appear that the root certificate is in fact installed, regardless of the error message, so it is there!

    New Build

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    We're always working on new builds to improve detection and address known issues. We're aware of the above issue (and others) with v9 and the first service release is nearly ready. We unfortunately do not have an exact date but once it is available, we will announce it here on the forums, as we always try to do. 

     

    Thank you for your attention on this and patience. Stay tuned. It's coming soon!

    Any firm date for this now, its been 2 weeks today, since your post I for one am desperately awaiting this new build!

    An attempt to add root certificate to all known browsers on your computer failed

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    Hi I keep getting this error now every time at start up, since I installed V9 while apparently having Internet explorer opened in the background!

     

    I am in communication with Eset support UK over this, but so far they have not managed to help me, can anyone else shed any light of how I can get this corrected ?

     

    I can also force the error by unchecking and then checking again the setting in Eset for this.

     

    I have uninstalled Eset in safe mode using Esets uninstaller then reinstalled no change and also deleted all certificates from IE that were Eset related and still no joy.

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