mohsen222

hi thank you for your information best regards

hi thank for your repleis why a fake 5 user eset must activated by sest about six monthes ago and work to one monthes ago and how you can conclude this do you have my username and password ?pls dont answer simply . i use eset product for 2 years and i bought both from parsonline a bigest isp company in iran i m certian the username and password is not fake . but i think you forget customers expectation and the main problem why they didnt answer for suporting is it very hard for them to tell customers like me what happen for them . i said above why eset activated my 5 user eset about six monthes ago. if they donot suported they must not activated it and i could return it to the reseller . now i have a qustion who can help me ? eset ? how can tell what happened ? who can tell the usernam and password is valid ? pls answer the qustion and find a way if you can . i m not here for complaining i m here for finding a way . best regards

hi thank you for your replies but this cant be reason for eset suport department for unsuporting . i activate my eset smart security from iran and i select my cuntry on that time if they didnt activate it i could return my eset on that time but what happen now ? they never answer to me at all i dont konw what happened for my 5 user eset smart security . at least they can check my product and send me a email or give a useful information to solve the problem i cant find any reason for this behavior whit customers . i think its not about iran . i think if i be in other countries the behavior will be same a company whit out responsibility for customers . from their site i send my username and passwor to their to the validity a message shown that they will informe but after two week there is no email in my inbox i think there is a so beautiful web site whitout any suport best regards

hi i bought my eset smart security ( 5 user ) in iran from a subsidary company of parsonline a one of big isp companies . but now they didnt suport . but what make me sad is that the company like eset at least must answer me what happen for my username and password becuse i activate it by eset usa web site . at least they can sent a email and informe me the lissence is valid or it has a problem .

hi i bought a eset smart security few monthes ago its valid untile 2015 but one monthe ago i got this error " invalid username and password" i send 6 mail to the eset from its web sites suport section but after more than one month i didnt recive any suport .why eset didnt answer ? i dont now what i must do . i never buy a eset product again . befor i sent my mail to eset i did the instruction in this link but it didnt effective hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2879#clearcache now wht you recomend ? buying another internet security ? claiming against eset to athurities ? i dont know best regards