[ESET Management Agent Can't Connect ESET Protect Cloud]

Hello,

The problem solved. 

Thanks.

[ESET Management Agent Can't Connect ESET Protect Cloud]

Hello,

The customer using ESET Mail Security he wants enable to ESET LiveGuard.

When he tried install ESET Management Agent to Mail Server, the agent can't connect to the ESET Protect Cloud. You can find agent logs bottom. Can you help us?

Thanks.

Scope	Time (UTC)	Text
Last authentication	2023-Feb-07 12:40:07	Enrollment failed with error: failed to connect to all addresses (code: 14) for request Era.Common.Services.Authentication.RPCEnrollmentRequest (id: 29d82f46-66b1-4b17-ae76-55f8f21f58a8) on connection to 'host: "ohw4ckvgzdbeld53v7lvctexju.a.ecaserver.eset.com" port: 443' [RequestId: 29d82f46-66b1-4b17-ae76-55f8f21f58a8]
Last replication	2023-Feb-07 12:39:12	Error: Replication connection problem: Authentication was not possible due to unavailable remote server or its unwillingness to respond Task: CReplicationConsistencyTask Scenario: Automatic replication (REGULAR) Connection: ohw4ckvgzdbeld53v7lvctexju.a.ecaserver.eset.com:443 Connection established: false Replication inconsistency detected: false Server busy state detected: false Realm change detected: false Realm uuid: 00000000-0000-0000-0000-000000000000 Sent logs: 0 Cached static objects: 0 Cached static object groups: 0 Static objects to save: 0 Static objects to delete: 0 Modified static objects: 0 All replication attempts: 11

 

[Offline Repository EULA Problem]

Hello Marcos,

Are there any updates on this topic?

[Offline Repository EULA Problem]

Hello Marcos,

We'll be waiting for answer.

Thanks for your support.

[Offline Repository EULA Problem]

Hello,

I need create an offline repository for an intranet area. 

When I download offline repository with Mirror tools, It doesn't download EULAs. Can you check my filters and commads?

It's filter.txt

{
	"use_legacy": true,
	"defaults": {
	"languages": [ "en_US", "tr_TR" ],
	"platforms": [ "x64", "x86" ],
	"os_types": ["windows"]
	},
	"products": [
		{
			"app_id": "com.eset.apps.business.ees.windows",
			"version": ">9.0.0.0"
		},
		{
			"app_id": "com.eset.apps.business.eea.windows",
			"version": ">9.0.0.0"
		},
		{
			"app_id": "com.eset.apps.business.efs.windows",
			"version": ">9.0.0.0"
		}
	]
}

It's command for Download.

MirrorTool.exe --repositoryServer AUTOSELECT ^ --intermediateRepositoryDirectory C:\OfflineRepo\Intermediary ^ --outputRepositoryDirectory C:\OfflineRepo\Repo ^ --filterFilePath filter.txt

Results

the folders extensions .eula. It has manifest.erm

My offline repository running. But I can't download offline package for I can't accept EULA

 

How can I download EULA's 

 

Thanks.

[Purged Process]

Thank you Marcos. 

[Purged Process]

Hello,

When I exemine detection logs, I seen [purged process]

What's this? I can't find any description

 

Thanks.

 

[EEI 1.6 Rules Guide]

Thank you, I find it. 

[EEI 1.6 Rules Guide]

Hello,

I need ESET Enterprise Inspector 1.6 rules guide. I looked at Global Hub but I can't find it. Can you share to me?

Thanks. 

[I Can't Install ESET Management Agent on CentOS 7]

Hello Marcos

Thank you for answer.

I noticed my web servers CSF firewall is blocked 2222 connection ports. When I addallow rule, ema connected ep server and I can upgrade this. I think, when I upgrade firewall, I added rules are deleted.

The Firewalls are a nuisance.

 

[I Can't Install ESET Management Agent on CentOS 7]

Hello,

I am using CentOS 7 for providing web hosting. I could manage to my webserver but I notice I can't manage a CentOS Server. When I looked,  I noticed ESET Management Agent removal on CentOS 7 Server. When I tried to reinstall ESET Management Agent on the webserver, I took an error. 
I must use remote IP for connection. I can't use the hostname.
 Thank you.