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Grasse

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About Grasse

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  1. Hello, The customer using ESET Mail Security he wants enable to ESET LiveGuard. When he tried install ESET Management Agent to Mail Server, the agent can't connect to the ESET Protect Cloud. You can find agent logs bottom. Can you help us? Thanks. Scope Time (UTC) Text Last authentication 2023-Feb-07 12:40:07 Enrollment failed with error: failed to connect to all addresses (code: 14) for request Era.Common.Services.Authentication.RPCEnrollmentRequest (id: 29d82f46-66b1-4b17-ae76-55f8f21f58a8) on connection to 'host: "ohw4ckvgzdbeld53v7lvctexju.a.ecaserver.eset.com" port: 443' [RequestId: 29d82f46-66b1-4b17-ae76-55f8f21f58a8] Last replication 2023-Feb-07 12:39:12 Error: Replication connection problem: Authentication was not possible due to unavailable remote server or its unwillingness to respond Task: CReplicationConsistencyTask Scenario: Automatic replication (REGULAR) Connection: ohw4ckvgzdbeld53v7lvctexju.a.ecaserver.eset.com:443 Connection established: false Replication inconsistency detected: false Server busy state detected: false Realm change detected: false Realm uuid: 00000000-0000-0000-0000-000000000000 Sent logs: 0 Cached static objects: 0 Cached static object groups: 0 Static objects to save: 0 Static objects to delete: 0 Modified static objects: 0 All replication attempts: 11
  2. Hello Marcos, We'll be waiting for answer. Thanks for your support.
  3. Hello, I need create an offline repository for an intranet area. When I download offline repository with Mirror tools, It doesn't download EULAs. Can you check my filters and commads? It's filter.txt { "use_legacy": true, "defaults": { "languages": [ "en_US", "tr_TR" ], "platforms": [ "x64", "x86" ], "os_types": ["windows"] }, "products": [ { "app_id": "com.eset.apps.business.ees.windows", "version": ">9.0.0.0" }, { "app_id": "com.eset.apps.business.eea.windows", "version": ">9.0.0.0" }, { "app_id": "com.eset.apps.business.efs.windows", "version": ">9.0.0.0" } ] } It's command for Download. MirrorTool.exe --repositoryServer AUTOSELECT ^ --intermediateRepositoryDirectory C:\OfflineRepo\Intermediary ^ --outputRepositoryDirectory C:\OfflineRepo\Repo ^ --filterFilePath filter.txt Results the folders extensions .eula. It has manifest.erm My offline repository running. But I can't download offline package for I can't accept EULA How can I download EULA's Thanks.
  4. Hello, When I exemine detection logs, I seen [purged process] What's this? I can't find any description Thanks.
  5. Hello, I need ESET Enterprise Inspector 1.6 rules guide. I looked at Global Hub but I can't find it. Can you share to me? Thanks.
  6. Hello Marcos Thank you for answer. I noticed my web servers CSF firewall is blocked 2222 connection ports. When I addallow rule, ema connected ep server and I can upgrade this. I think, when I upgrade firewall, I added rules are deleted. The Firewalls are a nuisance.
  7. Hello, I am using CentOS 7 for providing web hosting. I could manage to my webserver but I notice I can't manage a CentOS Server. When I looked, I noticed ESET Management Agent removal on CentOS 7 Server. When I tried to reinstall ESET Management Agent on the webserver, I took an error. I must use remote IP for connection. I can't use the hostname. Thank you.
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