Page42 gave kudos to itman in ESET continuous "product update"
Appears there are multiple causes involved here. The ones mentioned are:
1. Windows update cache issues.
2. Eset update cache issues.
3. You name it ...........
Eset needs to provide built-in diagnostic capability for problems like this and other issues. Think along the line of Windows 10 "Fix-It" wizards. I for one am tired of the constant requests for Eset logs to diagnose product issues.
Page42 gave kudos to Peter Randziak in ESET continuous "product update"
I was checking the status of the issue with ESET icon spinning and reporting that product update is in progress even though it was already completed.
The issue is not yet completely fixed, so there is still work on our side to fix it fully. (P_EESW-7608)
As of now we do not need further logs as it seems the root cause is known to the dev team.
I apologize for the confusion as I said it should be fixed in the latest version...
Page42 received kudos from SlashRose in Stuck Eset Product Update
Same never-ending product update happens on one of my machines. Real PITA. Rebooting is the only thing that gets ESET out of update stuck mode. Happens periodically. Probably happens to a great many users and they don't see the sys tray icon spinning and realize the sluggishness is due to ESET.
Page42 gave kudos to Karen2 in Stuck Eset Product Update
A while back I recall seeing an answer to the problem of continually spinning ESET icon showing update in progress when it isn't. The solution that worked for me was: Open ESET>Setup>Advanced Setup (lower right corner)>Update>Under Basic - clear the update cache>click OK>Restart your computer and all should be well. Hopefullly!
Page42 gave kudos to itman in Unwanted marketing message
The question is if the OP and the recent other poster did this?
The OP purchased from Newegg as I have done in the past. You are e-mailed a license key and normally one would just do an Eset in-product license update. No need to export Eset settings, uninstall, re-install, and then import previous Eset settings.
Page42 gave kudos to peteyt in Unwanted marketing message
Have you previously backed up settings and then reinstalled eset and then loaded the backed up settings?
I could be wrong @Marcos but if my memory serves me correct there was a problem with this setting in the past.
It wasn't being properly backed up/restored. When someone backed up the setting and then loaded it it would show as disabled but the user had to enable and then disable again as it wasn't properly saved
Just found the link I remembered. Not sure if it's any good or related
Page42 received kudos from MarcFL in Here are the Release Notes for New Version 188.8.131.52
Always seems backwards to me that users are given the opportunity to upgrade to a new version before they are able to consult a changelog.
Page42 gave kudos to itman in Windows Action Center telling me that ESET Security is turned off
Appears you're going to have to wait for Eset to fix this.
As posted on wilderssecurity.com, even a fresh install of 14.0.21 is borking the Win Security Center on select Win installations.
Page42 gave kudos to itman in Rude and unhelpful customer support
This incident does prompt the issue of just whom is an "authorized Eset Partner." Finding that info on the web is next to impossible.
A consumer will always try to find the lowest price for any product assuming other purchase considerations are the same. In the U.S., newegg.com will run periodic sales on Eset products. Newegg is a major Internet retailer in the U.S.. I have never had an issue with purchasing an Eset license with them. However, no where on the web can I find Eset listing them as an "authorized partner." Assumed here is Eset's in-country subsidiaries do in fact have sales relationships with other sources but it appears do not want to publicly disclosed those relationships.
In reality from what I can determine is in the U.S., the only listed Eset authorized partner is Eset themselves.
Bottom line is that it appears to me that Eset is trying to receive the highest sales price by redirecting to their own internal in-country web sites. Also all the above is why individuals end up purchasing a license from an unauthorized source.