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leo1352

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About leo1352

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    Newbie
    Newbie

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  • Location
    Sweden
  1. I came to Austria yesterday and changed my SIM with an Austrian one and my mobile got locked by ESET. Well this is what I expected as I changed the "Anti theft" settings of my ESET software to lock the phone and asks for password in case someone tries to replace another SIM card; later when I put my current Swedish SIM back again, my ESET installed on my mobile doesn't recognize the default working SIM card either! Having to say that my mobile itself is under no contract and in unlocked so any SIM card works with it (purchased it from www.elgiganten.se). Next step on my mobile screen ESET is asking me to go to eset.com/support and enter SOLN2949 to send me the reset code (since I forgot my ESET unlock password!) to my email which I purchased the ESET software through it from play.google.com. Unfortunately ESTE doesn't send me ANY Email containing the rest instructions eventhough the page says that the reset code is sent to your email and it REALY IS frustrating being in another country and your mobile is locked by your own software you paid for! I even sent my order information (number and date of purchase). I do really appreciate if you could kindly help to fix my LOCKED cell phone problem. By the way I am a scientist and have purchased this mobile and the ESET software legally and I have the receipt and all the stuff.
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