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khairulaizat92

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Everything posted by khairulaizat92

  1. Hi, during first registration for the full products. Where it ask for details such as name phone email address country etc.
  2. Hi there, i found this problem quite some times now, but i did not have time to recreate the situation, and now today, im installing ESET for my customer, but then when it camw to email section, it says there "email is invalid" i do some research and and found out that if the email are too long, then it suddenly said "email is invalid". for example from one of my client contain 19 word for example: abcdefghijklmnopqr92@yahoo.com. I have check and confirmed that it does happened to all my customer that have long email address. And yes of course their email is valid. Can you confirmed the issue?
  3. Hi i might found a bug but im sorry, i cant provide more details about this (As it consist of client secrecy), the problem occured on Prestashop Back Office that using SSL, for the time being i found the bugs during moving between menus at the BO (i tried to access the module menus on the BO to update the module). It causes the website to freeze and when cheking with the console : GET https://yourdomain.com/admin/index.php?controller=AdminModules&token=xxxxxxnet::ERR_INCOMPLETE_CHUNKED_ENCODING For the time being i tried it only at chrome, maybe you interested on testing it, And yes i did not found this problem on previous ESET Version (Default not enabling ssl filter). Thanks for your hardwork!!
  4. Just as an advice, everytime you see shortcut in your thumbdrive, NEVER CLICKED IT.
  5. Hi still that doesnt explaine why the International Website didnot have offline installer in English version, im very sure that it technical mistake, i hope MOD could notify somebody about this
  6. Ah, forgot to mention, restart did not workout if it restart even after being activate and updated. But again, im testing it in short time (which is within 30 minutes after update installation) so i cant be sure if restart will work after few restart or hours or few days (As again im installing it for my client). Anyway hope the latest build will be release soon.
  7. Hi there, this problem occured on my client PC that update to the latest update by microsoft (as 03 Disember 2015). But it did not happened to Laptop or PC that already installed with ESET before the update (Need more proof, this claim based on my own laptop), it only happened to the PC that freshly new reset and update of the windows 10 (Which my client sent to me for reinstalling the windows or upgrade to windows 10 - fresh install and reset). On the log it said: Communication with the driver failed. HIPS is inactive. User Rules files contain invalid data. And this is not windows insider update release, its fully official release (as i installed it for my client). This could be fixed by enabling ESET Pre Release Update at Setup> Advance Setup> Update>Basic>Update type Change it from regular to pre-release. Why im reporting this? because i think it might be a bug. If this a duplicate post, Im very2 sorry as i might not realize it. Anyway, hope ESET improving alot more, and thanks for your hardwork.
  8. Hi, Just want to ask, ESET does successfully removed the Malware such as Shortcut VIruses (Lnk Agent & Bundpill) but can you add features that also fix the hidden file ? like SMadav do when it detect the hidden file caused by the malware, they unhidden the folder back. Actually i did not know where should i put this suggestion, so i put it in here. REgards
  9. Anyway, it is undeniable that yes, eset does do use more resource than before, but it not that bad exactly, even in my Cyber Cafe and PC of my client they still work like a charm. ANyway, it is BAD to just talking about this and that without HELPING in improving this products. WHat im suggesting is, try your best to help ESET, if there was a bug, try to recreate it and submit the report to eset. That way they can improve themselves. It is not deniable some AV manage to survive by themselves better even without support or a lot or report from their fans, but hey, every software are different anyway. As for ESET, i believe they had done what they can do, however i believe they will need much more bigger study area to check and test their software performance somehow. And of course, do some appreciation to the customer that support you technically.
  10. Hi, your question didnt make any sense, maybe you should explained it in much more details
  11. Hi i experienced it too, but in only few certain cases. I own a shop and provide services to them. I have this one PC and i installed ess with default configuration SSL TLS scan "on". i found out that i cant access some sites that using ssl. Then i disable the ssl scanner and everything went fine again. But its hard to recreate the issues, as after that im installed ESET on my other 2 laptops it went fine without any problem. out of 20 of my client recently installed eset. only 1 comeback with the issue of unable to access site like Facebook. But again its hard to recreate the issues that we could submit the report to eset. as its rarely happened.
  12. If others findout chrome are slower when using v9, try to disable ssl scanner option on setup>advance option>web and email>Ssl Tls untick the ssl/tls protocol . And tried again. If it fix yours problem, then you are lucky. Its hard to recreate the situation, even im facing some issues with my clent laptop with eset V9 but only few. And i cant recreate the situation that i can reported to eset.
  13. im facing rare prob when using ESS V9 on my windows 7 Home Premium x64, which is the ssl scanner causes some website unaccessable, then as in urgent matter that i didnt have any time to do further test, im changing to EAV V9 temporarily. But guys, i didnt believe that it was released to early, based on my opinion, its because of major changes in windows version might causes slight different bugs in each windows (Probably) anyway, if you are able to recreate the issue again, dont hesitate to contact their support and provide them enough details. Well around the world there is nothing perfects, even other AV are still releasing patches to repairs their bugs on win 10
  14. Hi, i recently found out that there is this facebook page that publishing ESET keys on public. Is ESET key might be leaked or is there something wrong there? This is the page: Can anyone verify this? And even if it a pirated keys or something, is it really possible to be used by that many people?
  15. As for me, everything looks fine, the installation are much more easier than before, except that for ssl protocol filtering, it seems to causes some website Connection Time out. Once disable, every website could be access again. will put this on details on a new thread later.
  16. Why would you disable LiveGrid and thus lose protection against newly emerging threats? It's an essential feature similar to real-time protection that should remain enabled at all times. Users used to get infected mainly when they had LiveGrid disabled so it's ok to alert the user by changing the protection status in such case. Thanks for the reply. I dont like programs sniffing around my system live even if its for protecting the system. This alert did not appeared when disabled in V8. Is there anyway around it in V9? I also have the same issue like OP and tried clearing the cache and it did not help. Its has been answer that ESET Didnot Sniffing around you, Document and Database are avoided by default, adn the data collected are only hashes instead. Details of this answer is here: https://forum.eset.com/topic/6295-livegrid-and-data-collection-with-v9/
  17. Microsoft has implement p2p function on their windows update, im just wondering if ESET able to do the same? The idea are so that when ESET user are using the same network for online, the update can be distributed much more faster and better among them. Honestly, Im thinking about this because, in my shop we are doing services for the pc and laptop and also some cyber cafe activities, and all of our pc are using eset. so when customer want to reset their pc, we will install eset trial on their pc while offering them a full license products, but the 1st time update sometimes take longer time eventhough my internet speed are 20Mbps. Well of course i understand that the 1st time update are large and slow, it just that theres might be a way to make it download faster or something like that
  18. Hi, im not a staff, and not a Pro too, but i have experienced in this matter, the function you said are supposed to be like I-Cloud Lock like on Iphone right? If im not mistaken apple are embedding the lock into their processor, which make it impossible to be removed via any kind of reset. While android devices for the time being are still not capable on doing such thingy. So its a part of hardware limitation exactly. So theres is no software that can totally block hard reset. But i indeed heard that Snapdragon are developing such ability like I-Cloud Lock on their processor, but who knows when it will be available. If im wrong i hope somebody will correct my mistake.
  19. Its either permission rule or the sd card are locked or are going to be broken soon. I have experience in this before where the SD card are the problem.
  20. Hi there guys, im trying to go through the forum for any news on latest ver and sub ver of EMS, has anyone know what are the latest ver and sub ver? Ex: (v.3.0.1305-0) Version = "v.3.0.1305" Sub Ver= "-0" And whose always getting the latest update first? is it the International site or US site?
  21. Hi if you are an ESET User and you much concern on the malware and didnt care if some one can remote your PC, please dont hesitate trying PM Marcos, and ready with good internet connection along with Team Viewer. He will made everything for you, however, please do the full scanning first on your PC before contacting him.
  22. Hi, how long exactly does eset take its time to put website into its phishing list? I submitted this around 3PM GMT+8 yesterday, but still today on 9:3AM GMAT +8 there is no sign that eset blocked the site. Phishing Site: hxxp:// www.dermatolog .kz/.smileys/publicc_files/publicc_files/JunctionManager.htm Redirect Link: hxxp:// indunaves.com/admin/css/raman.php This is the Original Site: https://www.pbebank.com/
  23. It seems the problem still continues, today i found a new customer that didnt use any av, Then i Install eset to clean the malware, but yet, ESET cannot found the culprit malware, its quite frustrating.
  24. Not in a few days but immediately Thanks marcos, anyway, how about my request to have it as my collection, can i have it?
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