Hi, I've a problem with number of licences available.
In ESMC I see 85/86 (0 off-line) licenses
72 - Win Desktop ACTIVED (agent+antivrus)
5 - Server ACTIVED (agent+antivrus)
Tot: 77 licences
2 - Win Desktop only agent
19 - Not in use Win Desktop - NON actived license (agent and software are installed)
Tot: 21 devices without licences
Now, How is it possible that I have 85 licenses occupied?
Normally, I proceed with deactivate of license before format the hardware...
Is it possible that the license remained active on old hardware which was then formatted?
Thanks a lot