Alexb360

I'm on Ubuntu 20.04. The managing agent is installed but it says that it's not functional. I did not change license, I used the same license number I was provided in my email whe I first bought the product.

Hello, So... last time, I came here because I had trouble installing ESET Endpoint antivirus. Now, I somehow managed to install it (don't ask me how, but it did) but I now have trouble activating it. As always, the instructions aren't too detailed for individuals who aren't that familiar with the Terminal, so I might need your help with the activation. Thank you

Okay, so I tried once again to install the thing again and got a different message. "Could not get lock /var/lib/dpkg/lock-frontend. It is held by process 4327 (unattended-upgr) Be aware that removing the lock file is not a solution and may break your system." What should I do?

I tried the first command and got this "E: Unable to open lock file / var / lib / dpkg / lock-frontend - open (13: Permission not granted) E: Failed to get dpkg lock (/ var / lib / dpkg / lock-frontend). Do you have superuser rights?" What should I do now?

Alright. Now it's telling me this. "To upgrade ESET Endpoint Antivirus to newer version, use: apt-get install ./eea-8.1.3.0-ubuntu18.x86_64.deb To uninstall ESET Endpoint Antivirus, use: apt-get remove eea" What should I do now?

Okay, it seems to work now. It's now showing me the license agreement stuff and I have to press enter a bunch of time. I should be on the right path.

And the installer is the .bin file I downloaded, right? So, it's on the desktop. Should the command mention anything about the desktop?

What's the correct directory?

Does the file need to be at a specific emplacement? I've entered the first command you told me and it still doesn't work. It says "cannot access 'eeau.x86_64.bin': No such file or folder" but I have it on my desktop. Does it need to be somewhere else?

Something must be wrong. It says "Can't open ./eeau.x86_64" Is there another command I should enter? Also, is there a specific place the file should be? Right now, it's on the Desktop.

What do I write in <VERSION>? I've tried multiple things but it didn't work. But, if you say that I can keep my actual version until the date you mention without any problems, I'll probably end up with that option if nothing else works.

Hello, I just got instructions to install ESET Endpoint Antivirus 8 by email and I'm not even sure where to start. I clicked the download link to find out that it was a .bin file and the instructions are so confusing, I don't even know if I'm doing the right thing. Can someone help me with this?

Seems like I have the same issue as a lot of people here. I purchased a license for Ubuntu and received an email with a license key, a username and a license ID but no password. What should I do?