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Posts posted by Sean Nash
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Is really there any reason you might guess why am I receiving these anti theft emails?
Am I at risk of a trojan or virus or hack attack?
Please let me know how can I get assured on this concern?
Anytime I login to my computer I receive the anti theft email notification alerting someone has loged into my phantom account.
Looking forward to hearing from you support!
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10 hours ago, Marcos said:
We've made a fix to the double phantom accounts. Have the notifications stopped coming?
I think you have completely turned the phantom account login notifications off! I tried logged in hours ago and have not received any notificaiton email!
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1 hour ago, Marcos said:
It looks like you have 2 machines with the same name and different phantom accounts. Do you use a dual-boot system and Anti-theft is enabled on both? One phantom account is S...E and the other one is D...A.
No there is only one PC having two S... and D... phantom accounts created. I couldn't delete D... or rename it.
But considering these alerts problem had started before creating the second phantom account, it couldn't be the reason.
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Just now, Marcos said:
It looks like you keep logging into your phantom account. You should avoid that and log into your regular password-protected account.
I was not loging into my phantom account at all! I always log into my owen user account only and right after than I receive this email.
I think there might be a secutiry risk or my system might be hacked or a trojan!
Please guide me!
Thank you!
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Hi,
This has started since February 2021. Whenever I login or restart my PC, I receive an email as below:
I have reported this to ESET support several times since April, but no response yet!
Is there any real support for the users or only bots?
I am very disappointed with ESET support.
Sean
Anti Theft Login Report Email everytime I login to!
in ESET Internet Security & ESET Smart Security Premium
Posted
Hi
This is irrelevant to this topic we had created here. Please create a new topic for your probelm to get answered.
Thank you!