I have ESET Home Office Security Pack purchased, for 5 computers, 5 mobile devices and 1 server.
I have 1 Mac, 3 Windows and 3 Android devices. I am expecting these 3 Android devices to be activated/licensed under "ESET Endpoint Security for Android", however, they are all activated/licensed as "ESET Endpoint Security for Windows", as a result, it is now showing "license overused".
All these 3 Android devices were installed with business version of ESET Endpoint Security, and activated with ESET Business Accounts.
How to fix the device type problem here? I need all my devices properly protected as soon as possible, because there would be secure transactions over these devices very soon.
I tried to send support request twice, but receiving no response, not even the confirmation email of support request received. I tried to contact support from local distributor, unfortunately after listened to my case they never called me back as promised.
Appreciate if anyone could help me out one this.