Matto91

Hi JozefG, Internet Security only, though I managed to make it work via customer support. There was a different remover that you run via command prompt in safe mode with networking and that found some residuals, after removal I could install ESET once again, which means this topic may be closed Thank you all

Hi Marcos, You can find it attached eis_logs.zip

Hi, I'm not sure what happened on my dad's PC, but his ESET has disappeared from his PC, furthermore trying to install it will say he already has a newest version, I tried several things, I downloaded the AV uninstaller from ESET but it says no files exist to uninstall (even in safe mode). While waiting for an answer here I'm going to try to download some anti-malware to see if there is anything. But currently his PC is stuck in a loop (can't remove AV because it doesn't exist → can't install AV because it exists) Thanks in advance