Hello,
according to this thread:
https://forum.eset.com/topic/23461-real-time-archive-scanning-is-borked/
real-time protection on the client doesn't scan archives. Quote:
"Real-time protection has never scanned archives internally. Malicious files in archives are detected upon extraction."
But I am asking about the server product here, ESET File Security for Windows:
https://www.eset.com/int/business/solutions/file-server-security/
Is it scanning archive files in real time? Given that it's running on a file server, real-time scanning of zip files makes a lot of sense there! You don't want to host infected zip files on your file server, and a scheduled scan doesn't quite cut it, because other users could download that file before it was scanned by a scheduled scan (which runs every few hours at best).
You have a new customer if the answer is yes.