Diego Alfaro

@Marcos have anything documented about this problem?

Dear a2wa2, were you able to solve the problem?

Good morning ESET Support! I have a problem that i couldn't solve. Tell them that within my ESET console I have managed about 200 mobile devices with android, these were enrroling up a months ago. Later, more recent versions of the application were released. When I try to update the version of the Endpoint, the task sends an error and does not complete on the devices. If I go to the task Executions section, then to the task history. I don't see any detail of the detailed error. The devices that have the latest version are devices that I have registered as a new customer. Is there any other way or procedure to update devices remotely to the latest version?

I have not found the solution. I opened a ticket with support.

Hello! I share the requested log. logfile.txt

Any recommendation?

ELC_logs.zipI share the logs of ESET Log Collector.

Hello! Could you support me, when installing ESET Enterprise Inspector I was notified of the following error: I also attach the Log that tells us to consult. MSIad882.LOG

Thanks for the answer Marcos!

Hello! I need to generate a rule in firewall or HIPS to block an application. But without depending on a file path. I was able to generate a rule in Hips to block without problem, but if this route is changed it executes. The same happens in Firewall For example: in one of the ESET default rules in policy "Firewall - Block all traffic except connection ESET PROTECT and EEI" there is a label in application% EraAgentPath% or% EIAgentInstallDir% EIagent.exe Can you generate something like that with any application but to block traffic? I appreciate the support. Greetings!