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DennisNL

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About DennisNL

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    Netherlands
  1. Hi, We're a company form Holland providing IT-services to our clients. One of our customers is using ESET Business Account to overview 35 licences. The following problem occurs: The clients/activated devices are all macOS clients using ESET Endpoint Antivirus for Mac, except for one Windows client. We know for sure almost that these devices have a working ESET Endpoint solution because we checked it manually. And it's installed with the correct ESET license. But when we look at the "Activated devices" we can see all sort of devices which reports an error "Activated device not connected for .... days". These errors even come up with devices that are still running ESET Endpoint correctly. What can this be? Why is this "last seen" date reporting they are not connected? Kind regards, Dennis
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