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gochoa

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  1. Both server and agent trace.log is attached Server_trace.log Agent_trace.log
  2. Hi MartinK thanks for you reply, When I was run the script, this is the output Creating 'install' directory path: /opt/eset/RemoteAdministrator/Agent Creating 'config' directory path: /etc/opt/eset/RemoteAdministrator/Agent Creating 'data' directory path: /var/opt/eset/RemoteAdministrator/Agent Creating 'Pki Cache' directory path: /var/opt/eset/RemoteAdministrator/Agent/pki.eset.com/ Creating 'logs' directory path: /var/log/eset/RemoteAdministrator/Agent Creating 'libs' directory path: /opt/eset/RemoteAdministrator/Agent Directories created Cleaning database scripts from path: /opt/es
  3. Hi After click upgrade on contextual menu, eraserver service not start. trace.log 2021-03-04 02:12:27 Information: Kernel [Thread 7f5ab2792740]: Unloading module: CUpdatesModule 2021-03-04 02:12:27 Information: Kernel [Thread 7f5ab2792740]: Unloading module: CTranslatorModule 2021-03-04 02:12:27 Error: Service [Thread 7f5ab2792740]: [MySQL][ODBC 8.0(w) Driver][mysqld-5.6.40]PROCEDURE era_db.usp_static_object_ids_get does not exist (1305) ra-upgrade-infraestructure.log Initialized log file: /var/log/eset/RemoteAdministrator/EraAgentInstaller.log ESET Management Agent I
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