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Everything posted by SamQiu

  1. quote "We'd recommend upgrading the infrastructure to ESET PROTECT (which is in fact a renamed ESMC v8). " for this step, because we are managing more than 400+ clients, we prefer to have a new server which going to install ESET PROTECT (ESMC v8) and copy/move/transfer those settings/policies from old server (v7), like what we usually do for the Active Directory, is it possible? we want to make sure the v8 is up and running without problem before we switch off v7 server.
  2. Hi, We have several groups with different policy configuration, for each department, PC/Laptop, Server, etc. Now we are going to upgrade the "Endpoint Security" and "File Security for MS Win server" to latest version. Because many of the PC/server the last connection date was few month ago, even it is connected to network all the time. so we plan to create an installer for upgrading. Question, if we create an all-in-one installer file, but without choose "configuration policy", after install on the client PC/Server, does the policy will keep the same as before upgrade, or will change to new default policy? because it is not applicable for us to create installer for each policy group. please advise. regards Screenshot for your ref.
  3. log from server ESET Client = = = = = = = = log start = = = = = = = 2021-03-03 06:59:50 Error: CReplicationModule [Thread 12d0]: InitializeFailOverScenario: Skipping fail-over scenario (stored replication link is the same as current) 2021-03-03 06:59:50 Error: CReplicationModule [Thread 12d0]: CAgentReplicationManager: Replication finished unsuccessfully with message: InitializeConnection: Initiating replication connection to 'host: "xx.xx.xx.xx" port: 2222' failed with: GetAuthenticationSessionToken: Failed to fetch device session token in timeReplication details: [Task: CReplicationConsistencyTask, Scenario: Automatic replication (REGULAR), Connection: xx.xx.xx.xx:2222, Connection established: false, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 3a0d5bb0-015c-4b8a-9f23-8cc700c9c4d8, Sent logs: 0, Cached static objects: 0, Cached static object groups: 0, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] 2021-03-03 06:59:50 Warning: CReplicationModule [Thread 12d0]: GetAuthenticationSessionToken: Received failure status response: TEMPORARILY_UNAVAILABLE (Error description: session token temporarily unavailable, device is not enrolled yet) = = = = = = = = = = log end = = = = = = = xx.xx.xx.xx is the server IP which installed Management Console. and the port 2222 is responding with telnet. now have around 10 pc/server client has the connection issue, the time of last connection was not updated.
  4. Hi Support. To whom it may concern. we just noticed there is a message for our PC ESET client "ESET Endpoint Security" and Server ESET client "ESET File Security for MS WIN SERVER", that both version are 7.1 and going to lose functionality, upgrade to version 7.2 or newer by Apr 15th 2021. We have ESET Security management center to manage all the PC ESET client and Server ESET client. how can we use the push policy to push the latest version (v7.3) to all the clients? we have manage around 400+ clients. (PC+server). please help give me the guide or link of the document. thank you
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