Allen Howard - CMU

Hi Marcos, I see that version 6.10.900.0 has been released, although the release notes make no mention of fixing this bug. Do you know if this bug has been corrected in version 6.10.900.0? Thanks! ~Allen

Hi Marcos, Do we have any insight when this will be released? Thanks! ~Allen

Thanks, Marcos. It'll be nice to have these issues fixed for our users and techs.

Hi Peter, Do you have any update on this? I'm just curious when a fix might be expected? The way the systems are here, it is difficult for us to manage as our users are not administrators, and we do not have direct control of their machines in the ESET Management Center (that's controlled by another department), so it's becoming a bit of a workflow nightmare. Thanks, ~Allen

Hi Peter, I just sent you an email. Do you happen to know if there's any type of Script I can push out from our MDM to disabled Web Access Protection for the time being? Our users generally do not have administrative rights, so the workaround of disabling Web access protection is a bit cumbersome. Thanks! ~Allen

Thanks for the information! We kept trying different combinations until we finally realized it was ESET. I find it odd that ESET hasn't published this as a known issue. Now to figure out what to have our end users do for the few machines that are deployed with Big Sur (luckily, there's only about 5 of those right now... and we have an MDM block prohibiting updating to Big Sur for the Catalina machines).

Is anybody else running into issues installing MacOS Updates while ESET is running? For the MacOS 11.1 to 11.2 upgrade, we've had to boot into Safe Mode it seems. For the MacOS 11.2 to 11.2.1 upgrade, we've had to disable all ESET protection before it would work. We are using ESET Endpoint 6.10.460.1. Anyone have similar experiences? Thanks!