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Ruthellen

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About Ruthellen

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    USA
  1. This can be closed. Firefox has a non-obvious way to add the shortcut, even though in the "Manage extensions" tab is indicates eset PW manager has no shortcut.
  2. I am using the password manager extension in Firefox, just downloaded most current version to a new device. I install the PW manager and FF says there is no shortcut for this extension. That makes it useless for notes -- which I use extensively -- or for generating a password when the cursor isn't in a password box. I have: Uninstalled FF and rebooted the (Windows 11 Home) computer, reinstalled FF and then re-added the PW manager extension. Extension manager/settings/manage extension shortcuts page shows that Eset Password manager has no shortcut. Any other troubleshooting ideas? If I am told to open a ticket on this, can an explanation of how to open a ticket be included in the reply, please? Thanks Ruthellen
  3. Sorry for wasting your time, people. I reinstalled the pwd manager extension, and it is now working fine.
  4. Yes, notes in the eset password manager. Selecting notes causes the eset manager screen to become blank. I have confirmed that my wife, using the same setup, is not reproducing the problem. I hope that reinstalling the extension will fix this issue. I am assuming that notes are part of my password store, so this shouldn't cause a different issue. I will report back after doing this. If it doesn't fix the issue, I will start a ticket.
  5. Apologies in advance if this is not the correct forum for this question. Firefox is up to date at 105.0. restarting the browser, restarting the computer changes nothing. Windows 11 Home. Suggestions? Gani
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