J Moya

Hi, Marcos! I've acted as your post suggest. Before doing that, I've also also used the Anti-theft website to notify this computer is not lost (just in case the emails are being sent daily when no reply from user is detected). Then I activated the logging, powered off the computer, loggen on (as my password-protected user), disabled logging and then checked my email to make sure there was a new email from Eset Anti-Theft. Then I used Eset LogCollector to collect logs of almost all. I'm not very happy about publishing here such complete logs of my computer, since they will reveal ip address, hostname, users, and such. I'm adding almost all categories since there is no category called "Anti-theft" inside Eset LogCollector. Yours, José G. Spain. eis_logs.zip

Hi! I use Eset Anti-Theft since many years ago, so I am familiar with the phantom account scheme used by Eset. What I can't understand is why the phantom account is logging in each time I power on my computer. I get a daily email about suspicious activity because when I boot my computer on my standard user (say, "User1"), the phantom user (say, "UserFake") is logged in. Is it a bug? Is Windows 10 not logging off the accounts when you power off the computer? How can I close that user account without logging in it? Yours, José Spain.