Jump to content

Vodzoo

Members
  • Posts

    0
  • Joined

  • Last visited

Kudos

  1. Upvote
    Vodzoo gave kudos to kamiran.asia in Agent Srv couldn't be stop while upgrading to V8   
    Hi dear ESET Admins.
    In some endpoint we are facing this problem : ( Upgrading 7.0.579.0 to 8.0.1238.0 )
    MSI (s) (40:9C) [11:01:33:439]: Product: ESET Management Agent -- Error 1921. Service 'ESET Management Agent' (EraAgentSvc) could not be stopped. Verify that you have sufficient privileges to stop system services.
    Error 1921. Service 'ESET Management Agent' (EraAgentSvc) could not be stopped. Verify that you have sufficient privileges to stop system services.
    Full Log is Attached.
    What can we do remotely for this problem ( except safemode and uninstaller tool ) ?
     
    For more info : Upgrade task did not work in this network because of this problem in below link so we are using a deployment software to install new MSI, this solution success at 98% of endpoint but about 5 system has proble.
    https://forum.eset.com/topic/26914-agent-v7-show-as-updated-in-eset-protect-v8/
     
    Log.txt
×
×
  • Create New...