[Any way to remove password security from USB drive?]

I used a "contact tech support" form, but never received a case ID or support ticket after pressing submit.  If I need to resubmit it, I can do that using the information above.  Please let me know how to proceed properly. 

Also, thank you so much for your prompt reply!

Respectfully,

Paul Johnson

[Any way to remove password security from USB drive?]

I recently upgraded to the Smart Security Premium version from NOD32.  While checking out the features, I placed password security on my USB drive.  I know the password to access the files, but since I cannot remember exactly where I placed specific files on the USB drive, I am having great difficulty retrieving what I need in a timely manner.  I am a college instructor, and I REALLY would like to remove the password access from the drive so that I can prepare for the upcoming term.  Without being able to remove it, I am afraid that I will have to spend excessive amounts of time during the Christmas break just to find the files I need to do my job.

PLEASE HELP!!

Thank you in advance.

Respectfully submitted,

Paul Johnson
Gulfport, MS
USA