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Capt

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Posts posted by Capt

  1.             If you were using the old password Manager you need to do some VERY IMPORTANT STEPS BEFORE you upgrade

     

    1. Open Password Manager and export your passwords to an XLM file
    2. Export the config to an XML File 

    IF YOU Don’t do this then you will LOSE ALL your passwords and never get them back.

     

    When you have updated the Antivirus you need

     

    1. Uninstall the browser extension for password manager
    2. Log into the Eset control Panel 
    3. Create a New Password store account under the licence.
    4. Re-add the password manager (now Version 3) which is done from the Eset Control panel.
    5. Import your old Password fi(from XML format file ONLY)
    6. Add any other password manager extensions for other browsers Chrome / Explorer / Edge etc.

     

    After that it seems to work ok.

     

  2. I have just gone thru this process and here's what you need to do.
     

                If you were using the old password Manager you need to do some VERY IMPORTANT STEPS BEFORE you upgrade

     

    1. Open Password Manager and export your passwords to an XLM file
    2. Export the config to an XML File 

    IF YOU Don’t do this then you will LOSE ALL your passwords and never get them back.

     

    When you have updated the Antivirus / Password Manager you need

     

    1. Uninstall the browser extension for password manager
    2. Log into the Eset control Panel
    3. Create a New Password store account under the licence.
    4. Re-add the password manager (now Version 3) which is done from the Eset Control panel.
    5. Import your old Password (from XML format file ONLY)
    6. Add any other password manager extensions for other browsers Chrome / Edge etc. (Explorer doesn't seem to be supported)

     

    After that it seems to work ok.

     Kurk

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