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Marte

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  1. This just happened to me too. I was in the middle of a live presentation for an audience, had GoogleSheets open so I could read my notes, had Zoom open, and all of a sudden, I could not see any of it because of the ESET pop up offering me new products. Keep in mind I have a live audience and a paying customer waiting for me at that point. I repeatedly clicked "no" because it was the WORST timing possible, and got trapped in an endless loop of ESET screens. I kept clicking to try to get out of it and it went around & back to the same screens. My other presenter tried to cover for me for several minutes as I was working on this. This was a week ago. It is now a problem EVERY SINGLE time I open Zoom and turn on the camera, which is about 5-6 times a day. I've tried going with the "better" upgraded services that I am apparently already paying for, but I cannot figure out how to activate them despite trying many times. My login & password don't seem to work, so that's not happening either. I've tried resetting my password and that didn't work either. I'm really, really unhappy with ESET products right now. This is absolutely a reason I might un-install ESET and choose a different security provider. Whether I do that or not depends on your reply and customer service. How can you help me solve my problem?
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