scree

No, I have ERA Security Center v7.3

Here is what I have:

Yes i mean the package Eset Endpoint Antivirus is not in repository. When I install Eset Endpoint Security on my client Pc, it writes me that my license key is not purchased for that type of product. My license key is for Endpoint Antivirus and File Security.

Hi, when I try to create all-in-one installer in ERA Manager Security 7.3 I am unable to find corresponding product name in my repository. I own the license for ESET Endpoint Antivirus + File Security, I can only see the products named ESET Endpoint Security which are not corresponding to my license key. So I am unable to create any type of automatic installer in ERA Manager, I can only select available products in repository. My option for repository URL is set to AUTOMATIC Thank you for any help

Hello, ok so i started with empty database, reinstall Eset and Agent seems to be ok to connect. Thank you for pointing me, that it was some issues with database. Jan

Linux distribution is Debian 9. I did a manual update by this tutorial: https://support.eset.com/en/kb6734-upgrade-eset-remote-administrator-63-and-later-for-linux-to-the-latest-eset-security-management-center-7 I am using the old database from previous ERA manager 6.5 so maybe that is the problem. Probably I can try to reinstall the ERA Security Center with new database ? Here is trace.log from server 2020-11-05 17:25:02 Debug: SchedulerModule [Thread 7fbb181cd700]: CTimeScheduler : Invoking SleepEventHandler id: 12820 2020-11-05 17:25:02 Debug: SchedulerModule [Thread 7fbb181cd700]: CTimeScheduler : Finished invoking SleepEventHandler id: 12820 2020-11-05 17:25:02 Debug: CDataMinersModule [Thread 7fbb157de700]: Processing ETL Log data 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb157de700]: ETL CLogsETLMapper: Starting plan for logtype: QOS_DATABASE_EVENT - number of logs:1 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb157de700]: ETL CLogsETLMapper: Finishing plan for logtype: QOS_DATABASE_EVENT. LogCount: 1. Duration: 7ms (total) 2ms (cpu). Statistics: {Total: 0ms. "scan1": (0ms, 1), "insertFact": (0ms, 1), }. Parsing: 0ms, init: 0ms, exec: 1ms. Enable-dim-opt: 0. 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb157de700]: ETL CLogsETLMapper: Starting plan for logtype: PERFORMANCE_SERVER_EVENT - number of logs:1 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb157de700]: ETL CLogsETLMapper: Finishing plan for logtype: PERFORMANCE_SERVER_EVENT. LogCount: 1. Duration: 7ms (total) 1ms (cpu). Statistics: {Total: 0ms. "scan1": (0ms, 1), "insertFact": (0ms, 1), }. Parsing: 0ms, init: 0ms, exec: 1ms. Enable-dim-opt: 0. 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbaeff93700]: ETL Clients: Updating of log types [38, 131, ]... 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbaeff93700]: ETL Clients: Updating of log types [38, 131, ] takes: 0ms (total) 0ms (cpu) 2020-11-05 17:25:02 Information: AutomationModule [Thread 7fbaf87a4700]: StaticObjectChangeHandler: ScheduleCheck: Next static object changes check in 15 seconds. 2020-11-05 17:25:02 Information: SchedulerModule [Thread 7fbb14fdd700]: Received message: RegisterSleepEvent 2020-11-05 17:25:02 Debug: SchedulerModule [Thread 7fbb14fdd700]: CTimeScheduler : RegisterSleepEventWithTimer: next occurence of id: 12821 at: 2020-Nov-05 17:25:17 2020-11-05 17:25:02 Debug: SchedulerModule [Thread 7fbb14fdd700]: CTimeScheduler : New sleep event was registered. 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Resetting mapper state 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Rebuilding static objects cache 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Acquiring database connection 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Successfully acquired database connection 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Fetching 1318 changed objects data to static objects cache 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Fetching all COMPUTER objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Finnished batch loading of COMPUTER objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Fetching all CLIENT_TASK_TO_COMPUTER_RELATION, CLIENT_TASK_TO_DYNAMIC_GROUP_RELATION and CLIENT_TASK_TO_STATIC_GROUP_RELATION objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Finnished batch loading of CLIENT_TASK_TO_COMPUTER_RELATION, CLIENT_TASK_TO_DYNAMIC_GROUP_RELATION and CLIENT_TASK_TO_STATIC_GROUP_RELATION objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Fetching all STAFF_USER objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Finnished batch loading of STAFF_USER objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Fetching all STAFF_USER_COMPUTER_RELATION objects 2020-11-05 17:25:02 Information: CDatabaseModule [Thread 7fbb027b8700]: ReplicationStaticObjectsMapper: Finnished batch loading of STAFF_USER_COMPUTER_RELATION objects 2020-11-05 17:25:02 Error: CReplicationModule [Thread 7fbb027b8700]: RpcGetStaticObjectsHandler: Failed to load static objects list for peer f12824f7-e4fa-459d-9d53-2ec2cb9fcb67 with error: Object d97d89e6-2b96-4ace-b493-5a4a9d2fa7f5 was not found (LoadUser: User state deserialization failed) 2020-11-05 17:25:02 Debug: CReplicationModule [Thread 7fbb027b8700]: RpcGetStaticObjectsHandler: Processed request with response 'status { status: INTERNAL_ERROR }' 2020-11-05 17:25:05 Information: SchedulerModule [Thread 7fbb14fdd700]: Received message: RegisterSleepEvent 2020-11-05 17:25:05 Debug: SchedulerModule [Thread 7fbb14fdd700]: CTimeScheduler : RegisterSleepEventWithTimer: next occurence of id: 12822 at: 2020-Nov-05 17:25:07 2020-11-05 17:25:05 Debug: SchedulerModule [Thread 7fbb14fdd700]: CTimeScheduler : New sleep event was registered. 2020-11-05 17:25:07 Debug: SchedulerModule [Thread 7fbb181cd700]: CTimeScheduler : Invoking SleepEventHandler id: 12822 2020-11-05 17:25:07 Debug: SchedulerModule [Thread 7fbb181cd700]: CTimeScheduler : Finished invoking SleepEventHandler id: 12822 2020-11-05 17:25:07 Debug: CDataMinersModule [Thread 7fbb157de700]: Processing ETL Log data 2020-11-05 17:25:07 Information: CDatabaseModule [Thread 7fbb157de700]: ETL CLogsETLMapper: Starting plan for logtype: QOS_NETWORK_EVENT - number of logs:1 2020-11-05 17:25:07 Information: CDatabaseModule [Thread 7fbb157de700]: ETL CLogsETLMapper: Finishing plan for logtype: QOS_NETWORK_EVENT. LogCount: 1. Duration: 7ms (total) 1ms (cpu). Statistics: {Total: 0ms. "scan1": (0ms, 1), "insertFact": (0ms, 1), }. Parsing: 0ms, init: 0ms, exec: 0ms. Enable-dim-opt: 0. 2020-11-05 17:25:07 Information: CDatabaseModule [Thread 7fbaeff93700]: ETL Clients: Updating of log types [39, ]... 2020-11-05 17:25:07 Information: CDatabaseModule [Thread 7fbaeff93700]: ETL Clients: Updating of log types [39, ] takes: 0ms (total) 0ms (cpu) 2020-11-05 17:25:17 Debug: SchedulerModule [Thread 7fbb181cd700]: CTimeScheduler : Invoking SleepEventHandler id: 12821 2020-11-05 17:25:17 Debug: SchedulerModule [Thread 7fbb181cd700]: CTimeScheduler : Finished invoking SleepEventHandler id: 12821 2020-11-05 17:25:17 Information: AutomationModule [Thread 7fbaf87a4700]: StaticObjectChangeHandler: PerformCheckForWork: Starting to check for new work. thank you for help

ERA 7.2 Server: last-error.html CReplicationModule 2020-Nov-02 15:22:40 CStepProcessor: Replication master validation process failed with: Object d97d89e6-2b96-4ace-b493-5a4a9d2fa7f5 was not found (LoadUser: User state deserialization failed) NetworkModule 2020-Nov-02 15:22:40 Connection closed by remote peer for session id 1163 Client Agent 7.2: status.html Last replication 2020-Nov-05 09:58:30 ERROR: SendRequestAndHandleResponse: Rpc message response INTERNAL_ERROR. Error message: Replication details: [Task: CStaticObjectMetadataTask, Scenario: Automatic replication (REGULAR), Connection: 192.168.6.31:2222, Connection established: true, Replication inconsistency detected: false, Server busy state detected: false, Realm change detected: false, Realm uuid: 00000000-0000-0000-0000-000000000000, Sent logs: 0, Cached static objects: 1, Cached static object groups: 1, Static objects to save: 0, Static objects to delete: 0, Modified static objects: 0] All replication attempts: 477 This was happened after update Linux installation from 6.5 of ERA to 7.2 I created new certification authority and Peer (server, agent) certificates. Server status log is OK, no errors. And in server trace.log I cannnot see any critical errors also. This problem seems to be with agents only. Any advance tips I really appriciate.