Hi.
I have been searching for the last 2 days. We are rolling out ESET and we are finding that the ESET Outlook integration is causing an issue with Sync/Conflict issues.
After installing ESET 7.2 on client machines with Outlook they begin receiving a Sync Issue notification for some emails. The issue appears to be a time delay, milliseconds, between the local machine and the server.
From my searches I have found that previous versions of ESET with this issue could have it resolved by toggling it to be 'compatible'. That option does not appear on my 7.2 dashboard when I go to look at the policy settings. Another recommendation was to goto Policies > Web and Email > Email Client Protection > Alerts and Notifications and then toggle Append tag messages to receive and read email and to sent email to never.
I did this and no luck, still getting the error.
Can anyone point me in the right direction for a solution for 7.2. Hopefully one that does not tell me to turn off E-Mail integration. If I disable the integration the errors stop occurring but that is not the outcome I am looking for.
Thanks!
This is is the conflict/sync issue message:
7:50:27 Not equal (conflict) property: 0x007D001F
7:50:27 Local modification: {15:50:17.0098 05/11/2020 [DD/MM/YYYY]}
7:50:27 Remote modification: {15:50:17.0036 05/11/2020 [DD/MM/YYYY]}
7:50:27 Conflict generated, local item is winner
