FrankM

Hello, thanks for the detailed explanation of the process. After the old certificate had expired, everything was as expected again. The indication is just confusing Frank

Ok, thanks

Hello, I've updated our company wildcard certificate "*.company" within the MDC policy, because the old one will be invalid next week. (See attachement) The MDM shows two alerts: The "Force certificate change on" has not yet been reached I checked two iPhones with this alert: but, if I check the profile on the phone I can see both "*.company" certificates, the new one and the old one. So for me it looks like, that the certificate is updated.. (Android phones also show the warning, but I didn't check the phones) So I'm really confused! What's running wrong here? Thanks Frank

Hello, how can I get the information about OS Build Number and Security patch on Android devices? ESET Protect 8.1 Thanks Frank

Hello, I've renewed the the "Enrollment profile signing certificate" and created a new profile which is pushed to the MDM. Is there anything else to do to e.g. on mobile client site? Thanks

Hi, is iOS 15 already compatible with ESET? I've one client who has updates to 15 and the iPhone seems to not connect to the MDM (Last connected time few days ago) Thanks Frank

Hello, I' ve renewed an expiering APN certificate. I created a policy with the new cert an assigned the new policy beside the old one to the MDM. Now the iOS clients not connecting to the MDM(which isn't really true, because the do, but the GUI says, the not...) What have I to do, that the iPhones accept the new APN cert? Thanks for help Frank

Hello, if i'm looking in the Android section of ESC I can find OS Information, but e.g. OS Build Number and OS Security Patch are "n/a". If there the possibility to read these infos also out? Thnaks Frank

Hello, since the last update to ESET Endpoint Security 6.10.900.0, user with timemachine on NAS get every few minutes an windows like "New device detected Backups of xxxxx Mounted on /Volumes/.timemachine..." * Media scan of network devices is disabled * Folder "/Volumes/.timemachine/*.*" is excluded. *macOS 11.2 64-bit *ESET Endpoint Security 6.10.900.0 Any clue to stop that? Thanks Frank

Thanks. It would be a nice feature

Hello, is it possible to set a kind of one time password for configuration config and policy by the user itself? I want to send the user a password, which is 2 hours valid an the user can disable e.g. the firewall for debugging (or temporary needs). Yes, I can create a new policy with override creds, but there is only one password and I have to disable the policy manually after 2 hours. Thanks Frank

Hello, after update MDMcore for linux and ESMC, and downgrade the mysql database to version 8.0.17 I can't register iOS device (iOS 14.2) iOS device: "Product not activated" The Overview says, that the last connection time was some time ago(I guess, the first contact) MDM Server: APNS service certificate validation failed The tracelog of MDM: HTTP/2: AsioTcpClient(0x0x7ff9642055e0): HandshakeHandlerInner error: 'Certificate verification did not pass' 2020-12-15 07:38:03 W [140711116293888] APN: Failed to send PN to device: xxxxx. HTTP/2 error: 2 2020-12-15 07:38:05 E [140711091115776] HTTP/2: AsioTcpClient(0x0x7ff964104fc0): HandshakeHandlerInner error: 'Certificate verification did not pass' 2020-12-15 07:38:05 W [140711091115776] APN: Failed to send PN to device: xxxx. HTTP/2 error: 2 2020-12-15 07:38:33 E [140711091115776] HTTP/2: AsioTcpClient(0x0x7ff9642055e0): HandshakeHandlerInner error: 'Certificate verification did not pass' 2020-12-15 07:38:33 W [140711116293888] APN: Failed to send PN to device: xxxx. HTTP/2 error: 2 2020-12-15 07:38:34 E [140709906609920] DeviceLicenseManager: Device 'xxxxx': Client license activation error: CEcpCommunicatorV2: ECPAssociateManagedProductSeatRequest request failed, error=0x20103004. 2020-12-15 07:39:04 E [140711107901184] HTTP/2: AsioTcpClient(0x0x7ff964104fc0): HandshakeHandlerInner error: 'Certificate verification did not pass' 2020-12-15 07:39:04 W [140711107901184] APN: Failed to send PN to device: xxxxE. HTTP/2 error: 2 Opend firewall ports: 2195-2197, 5223, 9980-9981 MDM Server policy: HTTPS certificate is an valid wildcars certificate from DigiCert Enrollment profile signing certificate, self signed certificate with FQDN of the mdm-server as CM ESET PROTECT (Server), Version 8.0 (8.0.2216.0) ESET PROTECT (Web-Konsole), Version 8.0 (8.0.170.0) Thanks for help

Hi, I'm using Endpoint Security for Android. I've enrolled it via ESMC, which uses the playstore for downloading the App. Now ver 2.8.12.0 is installed as latest version found in playstore. But ESMC give me a warning about outdated version (2.9.7.0). If I try to update via ESMC task, the task never ends and the user has to update manually but don't get any notification about that update, How is the right way to update it automatically without user action? When will the playstore version be updated? Thanks

Its really confusing. if I use the parameters intermediateRepositoryDirectory and outputRepositoryDirectory, as decribed above, I get the path .."/com/eset/apps/business/ees/windows/v7;", but without any file named "update.ver" and it don't work. If I use --intermediateUpdateDirectory and --outputDirectory, I get a path like "mirror/eset_upd/ep7/" and a file named update,ver. This way is working.

Hello Marcos, yes the name of the mirror server is eses. to use IP address didn' make a change I get the error "File not found on server" If I try to use http

Hm, but where I have to configure the path? What I did: Install a Apache virthost on port 2221, DocumentRoot /var/www/html/mirror/ an the eset server the path structure the mirrortool creates: /var/www/html/mirror/mirror/com/eset/apps/business/ees/windows/v7 In the police I configure: Update -> Updates -> Module Updates -> Custom Server: hxxp:\\eset:22221 Program component update -> Custom Server: hxxp:\\eset:22221 Update Mirror -A enable HTTP server http server -> port 2221

I also try to map the to z: in windows and set z: as path in the policy. Same error

after the suggested changes, same error

Hi, I want to update a Windows Server without internet via mirror tool and shraed folder But I get the error "Module update failed" Product update failed" Could not connect to server. I installed the mirror tool under linux: MirrorTool --repositoryServer AUTOSELECT --intermediateRepositoryDirectory /tmp/repoTemp --outputRepositoryDirectory /opt/eset/mirror/RepoMirror --languageFilterForRepository de_DE en_US DE en_US --downloadLegacyForRepository --productFilterForRepository Security --offlineLicenseFilename ..... My smb.cfg: [mirror] path = /opt/eset/mirror/RepoMirror/ public = yes writable = no printable = no guest ok = yes browseable = yes Folder on the mirror server: /opt/eset/mirror/RepoMirror/com/eset/apps/business/efs/windows/v7/ total 44K drwxr-xr-x 11 root root 4.0K Oct 13 09:58 . drwxr-xr-x 4 root root 4.0K Oct 13 10:15 .. drwxr-xr-x 4 root root 4.0K Oct 13 09:58 7.0.12016.1 I configured an new policy with: Create update mirror storage folder: \\ESET_Server\mirror\com\eset\apps\business\efs\windows\v7 disabled "Enable HTTP server" Username DOMAIN\Administrator Via Windows explorer the share is accessible ESET Security Management Center (Server), Version 7.2 (7.2.2236.0) ESET Security Management Center (Web Console), Version 7.2 (7.2.230.0) Anny clue? Thanks

Hello, I want to allow Apple user to manage there Apple build-if firewall. For that, I disable the Firewall in the ESMC policy. But if the user has the Mac firewall activated, he get the warning "Another firewall is detected" How can I do that? Thanks Frank