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About infotechmb

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  1. Hello I have fiew clients with ESMC/ESET Protect and they generate PDF report and send me email every day. Sometime one client (different) not send scheduled report with comment: ReportPrinter: ReportPrinterTool exited with: Failed to print report with: QtReportPrinter: Operation timeout [code:20] How can I diagnose this / increase this time / automatic renew report if failed?
  2. Hello I have fiew clients with 15 to 100 computers with ESET v5 and ERA5. It is good and simple software. I install it on MS SQL server and scheduled task run 2 reports in sql and daily send me email: Computer IP Signatures Connected --------------- --------------- ------------------ ----------- -------------------------------------------- Comp1 22046 (20200924) 20200925 Comp2 22046 (20200924) 20200925 Operation system is not updateted Computer Date --------------- ----------------------- ------------------------ ---------------------------------- -------------------------------------- ------------------------------- Comp1 2020-09-24 19:27:27.000 HTTP filter hxxp://willioninterpr.club/... JS/Adware.Atocari.B aplikacja connection was terminated Comp2 2020-09-24 19:28:29.000 HTTP filter hxxp://www.drhtv.com.pl/... HTML/ScrInject.B koń trojański connection was terminated I think about upgrade to ESMC but simple reports is not accesible. Thay was generated as PDF attachment and without: - LEFT JOIN (list all computers with column "security trouble" if exists) - sorting via regular expression (substring IP adress: Direct connection to database as I have in ERA5 it's not good too, because: - database structure is very complicated (separated table tbld_mac_address with 2 fileds: skey and mac_address have any sense?) - functionality computer severity and any problems description not exists in database (only problem number) Maybe ESMC is good product but in my situation upgrade is more complicated. Regards Michal
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