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scottls59901

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Posts posted by scottls59901

  1. 17 hours ago, peteyt said:

    I'm curious what do you mean by pure?

    I would assume he meant NOD32AV (without firewall).-

    After going to pre-release(failed)/disk System cleanup, it triggered an out-of-cycle Win Updt?

    Then 2-days later a NOD32 updt, then another normal cycle Win Updt.

    I then  ran clear cache, and back to Regular Updt>

     

  2. 14 hours ago, itman said:

    One thing you can try while waiting for feedback from @Marcos is to clear Eset's update cache as shown in this Eset KB article: https://support.eset.com/en/kb3189-resolve-modules-update-errors-in-eset-windows-home-products . The attempt a product update again.

    Thank you for the suggestion, but I'm Confused!?-

    This article escribes clearing the Basic update cache, but I've upgraded to pre-release?

    BTW- This upgrade is making it Very Hard to do my Pre Windows Update (7/13) Windows System Cleanup!

  3. 11 hours ago, Marcos said:

    Please carry on as follows:
    - under Help and support -> Details for customer care enable advanced logging
    - run update
    - disable logging
    - collect logs with ESET Log Collector and upload the generated archive here.

    If you use the regular update channel, try switching to the pre-release update channel in the advanced setup.

    Am I doing something wrong?-

    I switched to the pre-release update channel/ask.

    It popped up, and asked me if I wanted to download the update...

    I replied yes, and the window closed.

    30 min later nothing happened?-

    Am I supposed to open/install a file, or what? Where is it?

    ~~~~~~~~~~~~~~~

    The first time I originally clicked on the Normal Check for Updates- 

    The GUI opened, and said/showed the update module had downloaded/open to view files.-

    Was I supposed to open the folder, or what?

  4. 9 hours ago, Marcos said:

    Please carry on as follows:
    - under Help and support -> Details for customer care enable advanced logging
    - run update
    - disable logging
    - collect logs with ESET Log Collector and upload the generated archive here.

    If you use the regular update channel, try switching to the pre-release update channel in the advanced setup.

    Here are the logs you requested- Admin/all (44mb!)-

     

    eav_logs.zip

  5. I got an ESET pop-up on a forum post yesterday saying the update would be auto-released today?

    By 4pm- no release, so I clicked on the taskbar menu Update bar- It showed modules downloaded, but nothing else?

    I rebooted, but it's still 14.2.10?

    BTW- I deleted an old file from PUA Quarantine (not installed), yesterday...

  6. On 6/28/2021 at 11:57 AM, Outcast said:

     

    This way of doing things can be problematic. I hope ESET puts control back in users' hands:

    Microsoft admits to signing rootkit malware

    In an earlier Post, I asked if ESET checked for Rootkits in a normal scan?-

    The answer was NO, and I had to do some kind of an offline scan...!  Not Happy with this! Maybe ESET will get their Act together, and start checking for Rootkits?!

     

    BTW- I had Webroot before that checked for Rootkits, but it kept being disabled with No notice (slower too)!

  7. 21 hours ago, Marcos said:

    You can't speed up scans more than it already is with Smart optimization on.

    This answers my question about faster scans, but what about this?-

    Does this mean that files are automatically scanned/whitelisted... during normal operating  (i.e. after a Windows Update, or a new program installation...?), Or do I need to do a Manual Scan (Just a Normal Scan, Or a different kind 0f Scan?-

  8. 18 hours ago, Marcos said:

    1, Surely you have. Many of the system files are whitelisted, e.g. C:\Windows\System32\svchost.exe, you just can't see it anywhere. For instance if a file comes from Microsoft and has a valid digital certificate, it should be whitelisted.

    2, Smart optimization is turned on by default for real-time protection and Smart scan, startup scans and idle-state scan.

    Smart optimization is safe and files that are omitted from scanning have already been scanned using the current modules or they are trusted (e.g. a file from MS with a valid digital signature is very unlikely to be malicious).

    Got to thinking about my original Topic Question?-

    Does this mean that files are automatically scanned/whitelisted... during normal operating  (i.e. after a Windows Update, or a new program installation...?), Or do I need to do a Manual Scan (Just a Normal Scan, Or a different kind 0f Scan?-

    I Never get a 19sec scan..., but Always a 3-4min scan?)?

    How do I speed things up?

  9. 11 hours ago, bEeReE said:

    How do you measure that for the real-time scanner? If you want the best performance-security ratio, I would leave Smart Optimization on. The thread is about optimizing, not maximizing security 😀

     

    I'm confused!?-

    1. I have No whitelisted files (I'm a novice user).

    2. Is Smart Optimization On by Default (I never messed with it), and if Not exactly how do I turn it on?

  10. 17 hours ago, shocked said:

    actually there was an email about the ToS.  perhaps the part that could confuse users is the info@enjoy.eset.com domain in the email.
    just a quick note, not everything that goes to Junk folder is always spam.
    for example, i get newsletters of a coffee company that advertise their new products, although it's safe and just informational from a real company, it always ends up in the spam folder.
    Capture.PNG.5bde231284ecbee055ec2bbde95e9140.PNG

    1. Repeat!- Outlook.com is NOT my ESET account email address, and I have never used it to contact ESET! I feel that someone... harvested... that email address!?

    2. BTW- It went to my inbox, where I marked it as Spam/Phishing/Deleted.

  11. On 4/29/2021 at 8:41 PM, scottls59901 said:

    I removed the Tick from Daily scan yesterday, and my system is Much Faster today...

    I removed the Tick/ got a Win confirm, but the Daily Scan scheduler I created is still there!?

    I would assume that it is still being loaded, in case I want to later run it (Not!)-

    How do I completely delete/remove it? see snip-

    DailyScan.jpg.420d39471f9b8fa299f089ef09ab83cd.jpg

  12. On 4/26/2021 at 11:04 PM, Marcos said:

     However, with further files being created the scan time may increase substantially, especially if you save big archives to the disk. 

    I removed the Tick from Daily scan yesterday, and my system is Much Faster today...

    After two months of Daily scans- I probably have Huge created scans...!"-

    How do I permanently Delete them?

  13. On 4/26/2021 at 11:04 PM, Marcos said:

    Any scan, especially on-demand scan takes CPU resources. If it takes only a few minutes to scan your PC, it's ok to scan it once a week. However, with further files being created the scan time may increase substantially, especially if you save big archives to the disk. Personally I don't schedule any on-demand scans since files are scanned upon access and execution by real-time protection and HIPS-based protection modules. That said, an on-demand scan may detect threats in archives, however, in this form the threats do not pose any risk since they would be detected by real-time protection upon extraction from the archive.

    Thank you for the detailed reply!-

    The main reason I do a Daily scan, is for rootkit detection (I was infected before ESA). Are they scanned for, when I open Google Chrome?

    You are correct about scan times increasing!

    I will stop scan, and let you know?

  14. On 3/15/2021 at 7:15 AM, itman said:

    There might be an issue with your Win 10 installation reaching Microsoft's time sync server. You can try to use an alternate per the below screen shot. Also, make sure Win OS Region settings; e.g Eastern Standard Time, are correct:

    Note that this forum's purpose is to resolve Eset related issues; not Win OS issues

    .

    I didn't have Any of these Win 10 issues until after I installed the "supposedly" stable v 14.0.22?!- I suspect others will have issues?

    NOD32 AV is Very Fast, and I'll wait for a fix...

  15. On 3/12/2021 at 4:47 AM, shocked said:

    14.0.22 is currently the stable version.

    what do you mean with

    you talk about windows updates or ESET NOD32 updates?

     

     

    Sorry!- I'm talking about Windows Updates.- I've had many problems in the past doing Any systems maintenance on a Sunday (during auto-Time update (hundreds of temp files...)).

    Today when I rebooted (Normal time/DST update), 1hr+ after cold startup- Windows reverted to Pre-DST time!? HUH?

    I did a manual time sync & rebooted again- On startup, Win has a Notification that Windows has an Account  Problem, and Passwords have to be repaired... (happens every so often?), Repaired & Rebooted again.

    OK now- Hmmm?

     

  16. 19 hours ago, scottls59901 said:

    In the past I've goofed up Installation, and hope I do better this time!?-

    1. Is there a Web Advisor with green... check marks next to safe sites? If not which add-on do you recommend?

    2. During installation, do I Manually run a scan/when, or does it ask for a reboot first, then when?

    3. I have a Password Manager I like- How do I Disable NOD's?when?

    1. I am installing ESET NOD32 Anti Virus 2021.

    2. I only use Google Chrome, as I like their Advanced Security .

    3. Q?- Does NOD32 scan for rootkits?

  17. In the past I've goofed up Installation, and hope I do better this time!?-

    1. Is there a Web Advisor with green... check marks next to safe sites? If not which add-on do you recommend?

    2. During installation, do I Manually run a scan/when, or does it ask for a reboot first, then when?

    3. I have a Password Manager I like- How do I Disable NOD's?when?

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