Flo85

Dear Martin, thank you for your feedback. We took another look at the "EraServerInstaller.log" and read over the line "./server-linux-x86_64.sh: Line 1823: /tmp/tmp.NdjArT0xeu/setup/CustomActions: No permission" all the time. This was because /tmp was mounted with "noexec". Thanks for your help! Many greetings Flo

Hello forum, we try to update the ESMC 7.1 Module to the latest version. Its installed as virtuell ERA-Appliance. If we try to update over the management website we get an unkown error (found in audit log): Undocumented serious error. If we try it with the console we get the following error: 2020-09-17 11:30:30 Information: Installer: Extracting archive to /tmp/tmp.NdjArT0xeu 2020-09-17 11:30:32 Information: Installer: Archive extracted to /tmp/tmp.NdjArT0xeu. 2020-09-17 11:30:32 Information: Installer: Checking OpenSSL ... ./server-linux-x86_64.sh: Zeile 1823: /tmp/tmp.NdjArT0xeu/setup/CustomActions: Keine Berechtigung 2020-09-17 11:30:32 Information: Installer: Failed dependency check for OpenSSL. 2020-09-17 11:30:32 Information: Installer: Error: 1836: Error occurred while checking OpenSSL current version: ESET Security Management Center (Server), Version 7.1 (7.1.503.0) ESET Security Management Center (Web Console), Version 7.1 (7.1.393.0) CentOS (64-bit), Version 7.8.2003 current openssl version: OpenSSL 1.0.2k-fips 26 Jan 2017 Normally we do it in this way: https://help.eset.com/esmc_admin/72/en-US/client_tasks_upgrade_components.html Any ideas? Best Flo