LesRMed

Hello @Marcos. Did you have a chance to look at my files?

Thank you @Marcos. I just PM'd you a link. I zipped the whole diagnostics folder which included EsetPerf.etl.

I'm sorry, but I must be missing something. I edited the config so that the settings weren't locked (just to take that out of the equation). Did it all again and the file was only slightly larger than the others I've posted (it's only 104MB and does not contain EsetPerf.etl). What am I missing?

I apologize @Marcos. I guess I fat-fingered it. Logs are attached. ees_logs.zip

No idea why it's still grayed out?

I have it set for Password:

I noticed the Override policy button, but it gives me this error. I'm logged in as me - a domain admin.

OS Logging is grayed out

One of our clients uses a program called WinSurge for their laboratory system. In the past month or so, several of their PC's have come to a crawl when launching the program. I finally figured out that ESET is causing the issue. Once I uninstall it, WinSurge launches fine. I know that one of the files that it launches when it starts opens a connection to one of the servers, so I thought that disabling network drive scanning in the agent would make a difference, but it didn't. Attached are the advanced logs from one of the affected PC's. I'd appreciate any help you can give me. ees_logs.zip

As has been said multiple times...flash your BIOS if you're that concerned about it.

You might try this and then reinstall from scratch. https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool. Keep running it until it comes up clean.

So every time you release a hotfix or update, the auto install gets pushed back? If that's the case, then theoretically, the auto-update may never happen. What's the purpose then? IMO you need to shorten the auto-update time interval, or do away with them altogether.

Because it can be used for malicious reasons. Better safe than sorry.

It's a free upgrade. https://www.microsoft.com/en-us/software-download/windows10

But the users still get a popup telling them to restart (you can only delay it so long). And from what I understand from other threads, protection is not active until the restart. I agree with @TvM, It would be a nice feature if we could push the update manually, in the way the automatic update works.

Thank you.

So I assume by the lack of an answer that it's not possible to turn off the warning???

Is it possible to turn off the yellow warning by License Management? It's really annoying and the only reason it's showing up is because I have less than 10% of my licenses available. Really? Why would I want to purchase more licenses than I need? As I add/remove endpoints I adjust my license count.

I get a 404 as well @Marcos.

It opens fine for me as well.

I always select the license when sending an upgrade task. So far, I've never had an issue.

It's all good this morning.

Maybe there's an outage somewhere that's affecting me. I can't ping any of their IP's. I know nothing has changed on our end (I'm the Systems Admin). This just started a while ago. I'll see what happens in the morning. Interestingly enough, I can log into out MSP account with no problem.

I don't know. I've tried on two different computers and with different browsers and get the same thing.

I've been trying to login for about 30 minutes or so and keep getting the Something went wrong... Thried with a different browser and got the same thing.