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About Qmarsm

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  1. Please help me how to create Live agent installer and is it possible to deploy it to client from Era server? because there are 91 clients and some of them are Linux and the others are Windows.
  2. Hi, I have serious problem that the ERA server (centos7) can not see any of agents. I attached the trace.log file of one of my agents which is a Win server 2012. It shows that : 2020-09-01 12:01:25 Error: NetworkModule [Thread 984]: Verify user failed for all computers: NodVerifyCertificateChain failed: NodVerifyTrustResult: 42, NVT_NotTrusted, X509ChainStatus: 0x10000, X509CSF_PartialChain 2020-09-01 12:01:25 Error: NetworkModule [Thread 984]: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format., ResolvedIpAddress:, ResolvedHostname:, ResolvedPort:2222 2020-09-01 12:01:25 Error: NetworkModule [Thread 984]: Protocol failure for session id 319649, error:Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format. 2020-09-01 12:01:25 Error: CReplicationModule [Thread 13fc]: CReplicationManager: Replication (network) connection to 'host: "eset.lavego.de" port: 2222' failed with: Receive: NodSslWriteEncryptedData: Incorrect/unknown certificate or key format. I think this problem is because of my last try to deploy a new CA for my server, but I think I made a mistake. Please help me to solve the issue... thanks trace.log
  3. Hi, I try to update the server CA by adding a custom CA (using Webmin) and I see an error. Then I lose the connection to the web console. I try to go through all the steps as mentioned in this link: https://support.eset.com/en/kb6813-error-login-failed-connection-has-failed-with-the-state-of-not-connected-in-eset-security-management-center-web-console-7x But unfortunately no result. (my server is Centos7) Please give me a solution. I attached all the useful data.
  4. Hi everyone, I have to change the Native Administrator password of ESMC installation. When I logging into Webmin (root) and I go through the appropriate menu to change the pass or add my new CA, I see this error: Output from command .. stty: standard input: Inappropriate ioctl for device ESET Security Management Center Server Installer (version: 7.1.503.0), Copyright © 1992-2019 ESET, spol. s r.o. - All rights reserved. Extracting archive, please wait... Archive extracted to /tmp/tmp.3ha91q9Z8w. Checking OpenSSL ... done [OpenSSL 1.0.2k-fips 26 Jan 2017] Reading previous installation settings ... done Checking installed version... done Status of current installation is: REPAIR Checking database connection ... failure Error: An error occurred while trying to connect to the database. Error code: (2002). Unable to continue. I attached all the info of my installation. Please help me. thanx
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