Hi guys,
I renewed yesterday my existing NOD32 license online (via NOD32 renew license option) and also added a new mobile security license to it.
For this order I used different email than the one I used for buying the existing NOD32 license 3 years ago.
All went well, paid and received the new license key for mobile security.
However, my existing NOD32 license key is still shown as expiring in 7 days in NOD32 and my.eset.com license manager - see attached screenshots.
I tried to contact Austrian support, they told me that there is an issue with license synchronization in EU.
Does this issue affect only license renewals?
As otherwise it would not explain why buying a new license worked.
I can provide other details (the order number/PDF, email, etc) via PM if needed.
many thanks for any help
M