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celia

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Everything posted by celia

  1. Thanks, not sure how to do that. I bought my licence on the US site but I live in the Caribbean. The last time I had an issue I tried to ask from the US site since that is where I bought my licence and they said I had to contact someone locally. Since I have not dealt with anyone locally I did not know who to contact. So just left it. I got a computer person to sort it out. He used another virus programme and sorted it out. This is now getting confusing...I will have to search around to see what else is available that is less confusing....unlikely that I will renew. I may just try another provider. I recommended another person and they bought it... but I donot know anymore. I could not find where to ask a question other than this forum...which is why I asked the question here. So Be it. Thanks for your suggestion, C
  2. Only with this site. The other site works. The message says he site refuses to connect and then gives me options which I tried ...but they did not work. Look forward to hearing from you soon. Cheers, C
  3. I make payments online. However since the last ESET update, I am not able to make payments to one site. I can make the payment in Google Chrome on its own. But once I use the payment protection facility, it tells me: Allow Chrome to access the network in your firewall or antivirus settings. If it is already listed as a program allowed to access the network, try removing it from the list and adding it again. But I am not sure HOW to do this. I followed the suggestions after doing a GOOGLE SEARCH. I made the network protection setting INTERACTIVE. but I am not sure whatelse to do. I have been making these payments without a problem until the last ESET UPGRADE. Can anyone help? Please write in 'plain English' when you reply....I do my best but technology can be challenging. I look forward to a speedy response...the bill is for my internet provider... so it is a bit urgent since the bill is now overdue. Cheers, Celia
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