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polcalweng

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  1. Upvote
    polcalweng gave kudos to Nightowl in Disable OS Update Warning   
    That's weird , I prefer to wait for an ESET Staff to reply here for your problem, as he/she would understand more than me in this case.
  2. Upvote
    polcalweng gave kudos to Marcos in ESet client version Autoupdate   
    As of now you must run a software install task to upgrade the security product to the latest version and an ESMC component upgrade task to upgrade agent.
    As of Endpoint v8 for Windows and ESET PROTECT, we have enabled so-call uPCU program upgrades, meaning that upgrades to v8+ will be automatic if an administrator configures the product so.
  3. Upvote
    polcalweng gave kudos to Marcos in ESet Uninstallation error 0x643   
    Upgrade shouldn't consume an additional seat from he license. However, you can deactivate and free up unused seats via eba.eset.com at any time.
  4. Upvote
    polcalweng gave kudos to Marcos in ESet MSI installer   
    Msi installers are available for download from ESET's download page https://www.eset.com/int/business/portfolio/
  5. Upvote
    polcalweng gave kudos to Marcos in ESet Uninstallation error 0x643   
    Are settings protected with the strong password seen in the screen shot? The error is most likely caused by using a wrong password.
    Anyways, you shouldn't need to uninstall EEA first; installing EES over EEA is possible.
  6. Upvote
    polcalweng gave kudos to Marcos in ESet new license rollout   
    Has your license key actually changed? If not, you won't have to re-activate clients with the license key if it's same as before.
    If it has changed, add the new license key to EBA (eba.eset.com) and then send a product activation task using the new license to clients from ESMC.
  7. Upvote
    polcalweng gave kudos to Marcos in Diagnostic Logs not showing on ESMC   
    You'll need to edit the desired web control rules and change the severity to "warning". However, too many records generated on clients may cause the ESMC server to stop responding, e.g. if you create a web control rule to log every single url that was opened.
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