r1man
-
Posts
70 -
Joined
-
Last visited
-
Days Won
1
Posts posted by r1man
-
-
I could find out that it was the DriverEasy software, that I used after clean installation of Windows to update all the drivers, caused the problem.
Maybe it did download excess drivers and unnecessary ones.
I did clean install of Windows two times and tested few times, and thus finally could determine it was DriverEasy making the problem.
- Minimalist and micasayyo
-
2
-
Ok, but slowdown is not my case. I have VPN getting disconnected when running speedtest or file download upon when speeds get higher.
-
You mean to keep Nord32 V16 and don't get back to ESET Smart Security premium 16 yet?
This happened with ESET Smart Security premium v15 as well.
-
I now am on the Nod32 V16. Tested several times and all is ok. No disconnection from VPN happened after download speed got higher with running speedtest or with file download.
What should I do next? Thanks a lot @Marcos
-
Disabling Firewall from the Advanced Settings also did not help. I did revert the app to the Nod32 few days ago, but it did not help. I will try again now.
After I uninstalled Nod32, I did not test with Defender. I did install Kaspersky Internet Security and did test with it, and it was ok. I also tested with Bitdefender Total Security but did not happen with it as well.
Let me again, install Nod32 and report back here.
-
I did pause Firewall, but again it disconnects. Would inspecting Log files help someone as ESET to determine my issue, please?
-
@itman
I disabled the SSDP service. It did happen again. I found similar topic mentioned in link below, but I have no clue what steps to take now.
Disabled:
I did unblock these:
moved these in Trusted:
Any idea what to do now?
Why VPN only gets disconnected when download speeds gets higher? If not downloading, all is ok.
-
@Marcos Can you help? I am getting sick of this.
-
Any idea how to solve this? It happens with version 15 as well.
-
Update: This does not happened or happen currently with Kaspersky Internet Security and also Bitdefender Total Security.
-
I am very much happy now. With the help and screenshots in the post above, I could find the problem and now running speed test and getting speeds above 100 doesn't make a disconnection from VPN.
Update: The problem happened again after 15min.
I did these steps that made the disconnection go away:
Thid disable the:
Why the problem disappeared for 15 min, and then started back again?
-
I had Kaspersky Internet Security installed, before I install Eset Smart Security V16. No such thing happened with Kaspersky.
I found similar topic the user having smilar issue:
What settings in Eset V16 I must change?
In Network protection/Zones?
-
Hi. I installed Eset Smart Security. I noticed it does disconnect my VPN upon running speed test at speedtest.net or download test file from https://speed.hetzner.de/
When speed is close to 100Mbps, then it disconnects VPN.
I tried to disable Firewall, but it did happen again.
What should I do? Thank you very much.
-
-
@Marcos this issue is already resolved, is that correct? I do not see the problem anymore.
-
-
On 12/4/2021 at 12:40 AM, Drew 2 said:
@macros While I haven't had time to gather the logs yet, but I am fairly confident the issue is between EIS and the VPN. I hadn't updated to EIS 15 on my desktop, but when I did, I started getting the same errors. So far split-tunneling fixed the LiveGrid and firewall issues on 2 computers. I've read in some other posts this happened to others using ExpressVPN (my VPN) as well as other brand VPNs.
I'll update when I can for your troubleshooting, but I thought I'd post this in case it helps someone else in the meantime.
I agree with you @Drew 2 before and with version 14 of EIS I did not have this problem.
-
@itman I did pass the test you mentioned above. I got a notification saying the threat got blocked.
-
@itman I changed my VPN and now do not get any LiveGrid inaccessibility notifications.
But I also disabled this setting below, is that okay?
-
3 hours ago, Marcos said:
If anybody else is getting LiveGrid inaccessibility notifications after connecting through a VPN, we kindly ask you to supply us with logs created as per my instructions above as soon as possible.
Dear Marcos, I changed my VPN and now do not see the LiveGrid inaccessibility notifications.
However, I also disabled Livegrid feedback system. Is that okay?
-
18 hours ago, itman said:
You can try to create a split-tunnel and then exclude ekrn.exe from Mullvad VPN and include it in the split-tunnel. How to do this is here: https://mullvad.net/en/help/split-tunneling-with-the-mullvad-app/
Appears that Eset LiveGrid doesn't like perhaps the DNS servers Mullvad is using.
Dear @itman Mullvad support told me this:
We do not block any websites or services with the exception of port 25 to avoid email spamming.If you're having issues reaching certain sites I would recommend trying to disable any DNS blockers which might be active (In our app you can check this in the settings "Block trackers" or "Block ads").
And the fact is that in their app, I did not enable those settings. Thank you.
-
16 hours ago, New_Style_xd said:
I was curious to know why always KASPERSKY?
If you look at AV-Comparatives you will see why.
-
16 hours ago, itman said:
Appears that Eset LiveGrid doesn't like perhaps the DNS servers Mullvad is using.
Can Eset team negotiate that with Mullvad?
-
I will switch to Kaspersky if this is not going to be fixed soon.
ESET web site gives me wrong download
in ESET Internet Security & ESET Smart Security Premium
Posted
@Marcos Sorry, off topic, I humbly wanted to ask you please consider reading my direct message to you. Its about activation of a product I bought from Ebay. Thank you very much.