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About jtelep

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  1. I have talked to support about this and sent them all of the files they have requested and now they just seemed to lose interest in the case as I haven't heard back from them for quite some time now so I thought I would head over to the forum to see if anyone else has experienced this problem and what they did to resolve it. I using File Security on a bunch on Linux servers and ever since I installed it on them they seem to report in to the RAS and update from the mirror that I set up on the same server however the RAS never shows the results from their nightly scan. I can log into any of them at any time and see the results via the web interface (or at least confirm that the scan ran) but those results never get to the RAS. I have confirmed that it does work on test clients that i set up (that aren't running anything else besides the ESET product) but any server that is being used for something else never reports. I am using an edited default policy that came with the RAS to control all of the clients config files so none of them are being manually edited (in fact after I install the package on my Linux server the only edit I make to the config file is to give it the RACL address, save it, quit the editor and then start the daemon). If anyone has any idea what might be causing this could you please drop me a line. I am desperate at this point and open to any suggestions or ideas. Thanks.
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