[Unable to install agent on MacOS 10.10.4]

1 hour ago, MartinK said:

Unfortunately we are aware of this issue affecting macOS 10.9 and macOS 10.10 due to behavior changes of mktemp system utility. There is currently no analysis finished, but I would recommend to try to manually modify installation script in a way that calls like this:

$(mktemp -q)
$(mktemp -q -u)
$(mktemp -q -d)

are replaced with:

$(mktemp -q    /tmp/EraAgentOnlineInstaller.XXXXXXXX)
$(mktemp -q -u /tmp/EraAgentOnlineInstaller.XXXXXXXX)
$(mktemp -q -d /tmp/EraAgentOnlineInstaller.XXXXXXXX)

where probably 6 lines will have to be modified to make it work. Also it might help to make added paths unique for each call.

After making the changes on the script, below is the error we're seeing.

ESET Management Agent live installer script. Copyright © 1992-2020 ESET, spol. s r.o. - All rights reserved.
 * Hostname: av.xxxxx.com
 * Port: 2222
 * Installer: hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.2.3261.0/agent_macosx_x86_64.dmg

/Users/aepi/Desktop/ESMCAgentInstaller.sh: line 91: /tmp/postflight.plist: Permission denied
Cleaning up:
rm: /tmp/postflight.plist: Permission denied

 

Any ideas?

[Unable to install agent on MacOS 10.10.4]

We're unable to install the ESET Management Agent on a unit with MacOS 10.10.4. From the installer script, below is what we're seeing.

usage: mktemp [-d] [-q] [-t prefix] [-u] template ...
       mktemp [-d] [-q] [-u] -t prefix 
usage: mktemp [-d] [-q] [-t prefix] [-u] template ...
       mktemp [-d] [-q] [-u] -t prefix 
/Users/aepi/Desktop/ESMCAgentInstaller.sh: line 7: : No such file or directory
usage: mktemp [-d] [-q] [-t prefix] [-u] template ...
       mktemp [-d] [-q] [-u] -t prefix 
/Users/aepi/Desktop/ESMCAgentInstaller.sh: line 9: : No such file or directory
ESET Management Agent live installer script. Copyright © 1992-2020 ESET, spol. s r.o. - All rights reserved.
 * Hostname: av.xxxxx.com
 * Port: 2222
 * Installer: hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.2.3261.0/agent_macosx_x86_64.dmg

/Users/aepi/Desktop/ESMCAgentInstaller.sh: line 89: : No such file or directory
usage: mktemp [-d] [-q] [-t prefix] [-u] template ...
       mktemp [-d] [-q] [-u] -t prefix 
tee: : No such file or directory
/Users/aepi/Desktop/ESMCAgentInstaller.sh: line 169: : No such file or directory
usage: mktemp [-d] [-q] [-t prefix] [-u] template ...
       mktemp [-d] [-q] [-u] -t prefix 
Downloading installer image 'hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.2.3261.0/agent_macosx_x86_64.dmg':
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:--  0:00:03 --:--:--     0Warning: Remote filename has no length!
curl: (23) Failed writing body (0 != 2522)
Failed to download installer file
Cleaning up:

 

When we try to manually download the .dmg file, here's the error.

 

Any help would be appreciated.

 

Thanks.