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BerndH

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About BerndH

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    Germany
  1. Hi, is there a way to disable a unused system task? In Eset Mail Security I disabled the spam protection module (client and server) because we don't need it. After that I have received and will again and again an email "there is an update error on spam rules" (a bad (?) translation from 'Beim Aktualisieren der Spam-Schutz-Regeln ist ein Fehler aufgetreten') every 30 minutes. I can delete the system task and everything is fine. But only till the next reboot. The task is reinstalled again. Not a big issue. I could create an Outlook rule. But maybe there is a way in ESET? Thanks Bernd
  2. Update while I'm still waiting for a callback or email from support: All servers are now on Windows File Server Security version. The number of threads for scanning are increased to 4. I still see a one or two cores full load from eset.exe. But ... the slow down of a server didn't happened till now. In esetgui I see "Boots" as the last file scanned (?). Is this the boot sector or boot files scan?
  3. Hi, need advice how to fix our current issue with Citrix Xenapp servers. Any help or idea to solve is highly appreciated. What I have: Citrix Xenapp 4.5 on Windows 2003 Enterprise Endpoint Security 5.0.2228 around 30 servers in service, medium load What's the issue: For unknown reason server are getting slower till a full stop where it's completly unusable. It seems to be random but depends on server load. Server with higher load are often. What I see is the ekrn.exe takes one or two cores and starts to take more and more memory, up to 900MB. On two servers I get a chance to kill ekrn.exe and the issue went immediatly away. In the last three months I had around 12 "server down". 7 from 12 this week :-(. What I did: Check for Windows Updates Upgrade for 5.0.2225 to 5.0.2228 Update RA to the 5.1.3.8 Change some servers to Windows File Server Security (need maintenance time) Any idea? Any hotfix or any configuration to check?
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