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Garrett

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  1. Upvote
    Garrett gave kudos to Marcos in Client Agents not updating from 7.0.577.0 to 7.1.717.0 with   
    We are currently debugging the issue. Most likely we will be able to address it via an automatic HIPS module update.
  2. Upvote
    Garrett gave kudos to Marcos in Client Agents not updating from 7.0.577.0 to 7.1.717.0 with   
    Could you try temporarily disabling self-defense in Endpoint, reboot the machine and try again? As of Endpoint 7.3, we've made big changes under the hood in preparation for a Windows 10 update which may cause issues with communication between ekrn and the agent during upgrade and a new ESMC agent will be needed (7.2 has not been released yet).
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