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  1. Also, I have all the latest Win10 updates, nothing has changed.
  2. I tried uploading the logs, but at 99mb the split files were still too large and I don't have enough patience to retry. You should consider allowing 7z as well, in your extension format. Much faster. Anyway, the file: https://1drv.ms/u/s!AgrjqmJUctfrgtk0DqAF8qeW_yd_ZQ
  3. ees_logs.zip Here are the logs. The crash dump is over 1gig and in zip format, it takes forever to compress. I'll come back later with these. Sorry for the delay. Lots of problems currently.
  4. Hello, When trying to access one of my network drive, I always get a blue screen of death with the following message: Stop code: Unexpected kernel mode trap What failed: epfwwfp.sys Sometimes I can't access any of my mapped network drives, but it is usually always the same one containing simple Acess database files. Sometimes, the file isn't mentionned, only the bluescreen. I uninstalled Eset Endpoint v6 and reinstalled v7 instead, but the problem persist. Just clicking on the drive results in a crash. If I completely remove Eset Endpoint, then my computer works norma
  5. Thank you, that is helpful. I've sent a direct email to sales, maybe they'll answer this time I like Eset's Home products, because they're so easy to use compared to other vendors, and they generally offer very good protection.
  6. I went to Eset's site, https://www.eset.com/ca/ and I used the contact form (Contact Sales, top left corner of the page), twice, asking for e-mail contact in english or french (I know you have an office in Quebec, I don't know if it's just a lab or also a sales office) or by phone in french, ideally, but english if necessary. I will send an e-mail to salescanada@eset.ca, thank you. If that doesn't work, I will try the phone tomorrow, but my english is much better in writing than speaking. Thank you. EDIT: Email sent.
  7. Hello, I've tried emailing sales support twice, but nobody ever answers to me. I guess I'm too small to be noticed. I am currently using Eset Home products, Internet Security, 3 licenses. My computer park has grown a little sine I purchased my licenses, so i'm using a mixture of free products and Eset on my network. I'm a little out of my league here, since I just recently bough&installed Windows Server, never worked with this before, only Windows 10 and a bit of Linux Mint (Debian/Ubuntu). So, my computer park is as follows: 1 Windows 2016 Essentials file serve
  8. First, thank you for the answer. I didn't select that option (scanning my friend's profile) the first two times. The name "Tim Pudimat" is not on my friend's list either, I know everyone, he's not one of them.
  9. Hello, The social media scanner detects a problem in my Facebook profile, but when I click on the link it provides, I get: " Sorry, this page isn't available The link you followed may be broken, or the page may have been removed." Here's the scan's result: Objets suspects détectés Dernière analyse : Aujourd'hui 22:14 Votre profil Steve Lemieux sur Facebook a été analysé pour y détecter des menaces. Nombre d'objets suspects détectés : 1 Comment supprimer les mena ces?Tim Pudimat Objets suspects détectés (Analyse automatique) • Commentaire • Détecté : 2014-05-10 17:19 hxxp:
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