Hello, I have been using ESET Internet Security for years now and I have never faced such issue. But for the first time, I have faced the issue with ESET Internet Security (EIS) where they are some how blocking GTA V from connecting to the GTA Online Session which causes GTA V to crash.
I can confirm this 100% because when ESET Internet Security (EIS) is completed Uninstalled from the System: GTA V and GTA Online works fine.
When ESET Internet Security (EIS) is installed on the System: GTAV crashes.
How can I confirm this 100% for sure?
I have replicated the same issue with two systems by installing ESET Internet Security (EIS) and then uninstalling it.
I have tried disabling the Firewall ofESET Internet Security (EIS).
I have tried disabling the full ESET Internet Security (EIS) Protection.
I did add the GTAV files and all the related .exe files as an exception.
^ None of those helped me apart from uninstalling the ESET Internet Security (EIS).
It has been happening for all the copies of GTA V bought via. Steam, Epic Games and Rockstar Games Launcher. (Regardless of where you buy it, if you have ESET Internet Security (EIS) installed, GTA V will crash).
One thing I can mention: GTA V is both Single Player and Multiplayer Game.
GTA V doesn't crash with ESET Internet Security (EIS) when I am playing Single Player Mode.
But it crashes only when GTA V tries to connect with the Online Servers that is GTA Online. (When ESET Internet Security (EIS) is Installed)
Log File is Attached and Here is the Web Copy of the log file: https://pastebin.com/raw/FLmUy6bX
P.S.: I am ready to provide any details you wish to ask, but please patch this up. There is something really wrong with your software at this point.
Thanks.
Faulting application name: GTA5.exe, version: 1.0.1868.1, time stamp: 0x5e7d0b1c
Faulting module name: GTA5.exe, version: 1.0.1868.1, time stamp: 0x5e7d0b1c
Exception code: 0xc0000005
Fault offset: 0x0000000003626056
Faulting process id: 0x1cdc
Faulting application start time: 0x01d630775d5b67ab
Faulting application path: F:\Rockstar Games\Grand Theft Auto V\GTA5.exe
Faulting module path: F:\Rockstar Games\Grand Theft Auto V\GTA5.exe
Report Id: 5de07f86-9c6d-11ea-856d-0862664c1ca2
Faulting package full name:
Faulting package-relative application ID:
Screenshot of Errors:
[2020-05-23 00:17:11.527] [DISPLAY] [Main ] [main] Command line: "D:\Rockstar Games\Launcher\Launcher.exe"
[2020-05-23 00:17:11.527] [DISPLAY] [Main ] [main] Working directory: D:\Rockstar Games\Launcher
[2020-05-23 00:17:11.527] [DISPLAY] [Main ] [main] Build type: FMB
[2020-05-23 00:17:11.527] [DISPLAY] [Main ] [main] Version: 1.0.23.252
[2020-05-23 00:17:11.527] [DISPLAY] [Main ] [main] Parameters:
[2020-05-23 00:17:11.528] [DISPLAY] [Main ] [main] D:\Rockstar Games\Launcher\Launcher.exe
[2020-05-23 00:17:11.585] [DISPLAY] [Main ] [minmode] Starting up normally.
[2020-05-23 00:17:11.586] [DISPLAY] [Main ] [launcher] Opening log file.
[2020-05-23 00:17:11.640] [WARNING] [Main ] [title] No default branch for title gtasa
[2020-05-23 00:17:11.640] [WARNING] [Main ] [title] No default branch for title rdr2
[2020-05-23 00:17:11.640] [WARNING] [Main ] [title] No default branch for title lanoire
[2020-05-23 00:17:11.640] [WARNING] [Main ] [title] No default branch for title mp3
[2020-05-23 00:17:11.641] [WARNING] [Main ] [title] No default branch for title bully
[2020-05-23 00:17:11.641] [WARNING] [Main ] [title] No default branch for title gtavc
[2020-05-23 00:17:11.641] [WARNING] [Main ] [title] No default branch for title gta3
[2020-05-23 00:17:11.641] [WARNING] [Main ] [title] No default branch for title gta4
[2020-05-23 00:17:11.641] [DISPLAY] [Main ] [titlemanager] Installation status:
[2020-05-23 00:17:11.641] [DISPLAY] [Main ] [titlemanager] - Title gta5 : Installed to: F:\Rockstar Games\Grand Theft Auto V
[2020-05-23 00:17:11.641] [DISPLAY] [Main ] [titlemanager] - Title gtasa : Installed to: G:\Rockstar Games\Grand Theft Auto San Andreas
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title rdr2 : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title lanoire : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title bully : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title mp3 : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title gtavc : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title gta3 : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title gta4 : Not installed
[2020-05-23 00:17:11.661] [DISPLAY] [Main ] [titlemanager] - Title launcher : Installed to: D:\Rockstar Games\Launcher
[2020-05-23 00:17:12.028] [DISPLAY] [Main ] [fileutils] Version: 2.0.5.5 | 1.0.23.252 | FFP
[2020-05-23 00:17:12.055] [DISPLAY] [Workr] [selfupdate] Up-to-date.
[2020-05-23 00:17:12.280] [DISPLAY] [Workr] [idownloader] Starting download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/launcher_online_config.xml'
[2020-05-23 00:17:12.975] [DISPLAY] [Workr] [idownloader] Completed download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/launcher_online_config.xml' (status: 0/200)
[2020-05-23 00:17:12.975] [DISPLAY] [Workr] [titlemanager] Downloading title list...
[2020-05-23 00:17:12.977] [DISPLAY] [Workr] [idownloader] Starting download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/title_metadata.json'
[2020-05-23 00:17:13.082] [DISPLAY] [Workr] [idownloader] Completed download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/title_metadata.json' (status: 0/200)
[2020-05-23 00:17:13.084] [DISPLAY] [Workr] [titlemanager] Downloading default title list (SCS)...
[2020-05-23 00:17:13.084] [DISPLAY] [Workr] [idownloader] Starting download of 'https://rgl-prod.ros.rockstargames.com/launcher/11/LauncherServices/App.asmx/GetDefaultApps?accessToken='
[2020-05-23 00:17:14.753] [DISPLAY] [Workr] [idownloader] Completed download of 'https://rgl-prod.ros.rockstargames.com/launcher/11/LauncherServices/App.asmx/GetDefaultApps?accessToken=' (status: 0/200)
[2020-05-23 00:17:14.753] [DISPLAY] [Workr] [titlemanager] Retrieved default title: launcher
[2020-05-23 00:17:14.753] [DISPLAY] [Workr] [titlemanager] Title list updated.
[2020-05-23 00:17:14.753] [DISPLAY] [Workr] [titlemanager] Title gta5 : on branch "default"
[2020-05-23 00:17:14.753] [WARNING] [Workr] [title] No default branch for title gtasa
[2020-05-23 00:17:14.753] [WARNING] [Workr] [titlemanager] Title gtasa : no branches!
[2020-05-23 00:17:14.753] [WARNING] [Workr] [title] No default branch for title rdr2
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title rdr2 : no branches!
[2020-05-23 00:17:14.754] [WARNING] [Workr] [title] No default branch for title lanoire
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title lanoire : no branches!
[2020-05-23 00:17:14.754] [WARNING] [Workr] [title] No default branch for title bully
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title bully : no branches!
[2020-05-23 00:17:14.754] [WARNING] [Workr] [title] No default branch for title mp3
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title mp3 : no branches!
[2020-05-23 00:17:14.754] [WARNING] [Workr] [title] No default branch for title gtavc
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title gtavc : no branches!
[2020-05-23 00:17:14.754] [WARNING] [Workr] [title] No default branch for title gta3
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title gta3 : no branches!
[2020-05-23 00:17:14.754] [WARNING] [Workr] [title] No default branch for title gta4
[2020-05-23 00:17:14.754] [WARNING] [Workr] [titlemanager] Title gta4 : no branches!
[2020-05-23 00:17:14.754] [DISPLAY] [Workr] [titlemanager] Title launcher : on branch "default"
[2020-05-23 00:17:14.754] [DISPLAY] [Workr] [launcher] Checking for self-update...
[2020-05-23 00:17:14.757] [DISPLAY] [Workr] [statuschecker] Title Rockstar Games Launcher: No update
[2020-05-23 00:17:14.758] [DISPLAY] [Workr] [launcher] No self-update, continuing.
[2020-05-23 00:17:14.758] [DISPLAY] [Workr] [launcher] Checking for prerequisite updates...
[2020-05-23 00:17:14.762] [DISPLAY] [Workr] [preqmanager] The Social Club version available matches that currently installed (both: 2.0.5.5)
[2020-05-23 00:17:14.762] [DISPLAY] [Workr] [titleupdater] No prerequisites to install.
[2020-05-23 00:17:16.386] [WARNING] [ 7508] [diag] Unable to load DxDiag info from disk
[2020-05-23 00:17:17.421] [DISPLAY] [Main ] [scuimessage] Sending version info to Social Club UI
[2020-05-23 00:17:17.422] [DISPLAY] [ 5776] [sysinfo] Drive C:\ has 126521114624 bytes free, 249504460800 bytes total
[2020-05-23 00:17:17.422] [DISPLAY] [ 5776] [sysinfo] Drive D:\ has 244034293760 bytes free, 250057060352 bytes total
[2020-05-23 00:17:17.422] [DISPLAY] [ 5776] [sysinfo] Drive E:\ has 66262085632 bytes free, 250058108928 bytes total
[2020-05-23 00:17:17.423] [DISPLAY] [ 5776] [sysinfo] Drive F:\ has 144839299072 bytes free, 1000202039296 bytes total
[2020-05-23 00:17:17.423] [DISPLAY] [ 5776] [sysinfo] Drive G:\ has 942871875584 bytes free, 1000202039296 bytes total
[2020-05-23 00:17:17.423] [DISPLAY] [ 5776] [sysinfo] Drive H:\ has 794161651712 bytes free, 1048575995904 bytes total
[2020-05-23 00:17:17.423] [DISPLAY] [ 5776] [sysinfo] Drive I:\ has 29251710976 bytes free, 951820742656 bytes total
[2020-05-23 00:17:17.455] [DISPLAY] [ 5776] [sysinfo] Drive Z:\ has 66256896 bytes free, 1964257656832 bytes total
[2020-05-23 00:17:21.244] [DISPLAY] [Main ] [launcher] Presence Event - Signed In
[2020-05-23 00:17:21.244] [DISPLAY] [Main ] [launcher] User 'NotSoGoodAim' is now signed in
[2020-05-23 00:17:21.245] [DISPLAY] [Main ] [launcher] Presence Event :: Went Online
[2020-05-23 00:17:21.245] [DISPLAY] [Admin] [titlemanager] Downloading title list...
[2020-05-23 00:17:21.245] [DISPLAY] [Admin] [titlemanager] Downloading title list (SCS)...
[2020-05-23 00:17:21.245] [DISPLAY] [Main ] [launcher] Time to start up: 9736 ms
[2020-05-23 00:17:21.246] [DISPLAY] [Main ] [ui_mainwindow] Using DPI 96,96
[2020-05-23 00:17:21.246] [DISPLAY] [Main ] [ui_mainwindow] Using UI Scale: 1.00
[2020-05-23 00:17:21.246] [DISPLAY] [Main ] [ui_mainwindow] Using saved geometry: 184,52 (1505 x 892)
[2020-05-23 00:17:21.274] [DISPLAY] [Main ] [systemtray] System tray: enabled
[2020-05-23 00:17:21.375] [DISPLAY] [Main ] [launcher] Friend Event - Friends are Available
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: gta3
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: gta4
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: gta5
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: lanoirevr
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: gtavc
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: mp3
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: bully
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: gtasa
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: launcher
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: rdr2
[2020-05-23 00:17:23.769] [DISPLAY] [Admin] [titlemanager] Retrieved title: lanoire
[2020-05-23 00:17:23.776] [WARNING] [Admin] [manifestmanager] Couldn't get current version for title 'gtasa'
[2020-05-23 00:17:23.776] [DISPLAY] [Admin] [titlemanager] Title list updated.
[2020-05-23 00:17:23.777] [DISPLAY] [Admin] [titlemanager] Title gta5 : on branch "default"
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title gtasa
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title gtasa : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title rdr2
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title rdr2 : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title lanoire
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title lanoire : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title bully
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title bully : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title mp3
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title mp3 : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title gtavc
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title gtavc : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title gta3
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title gta3 : no branches!
[2020-05-23 00:17:23.777] [WARNING] [Admin] [title] No default branch for title gta4
[2020-05-23 00:17:23.777] [WARNING] [Admin] [titlemanager] Title gta4 : no branches!
[2020-05-23 00:17:23.777] [DISPLAY] [Admin] [titlemanager] Title launcher : on branch "default"
[2020-05-23 00:17:23.778] [WARNING] [Admin] [manifestmanager] Couldn't get current version for title 'gtasa'
[2020-05-23 00:17:23.830] [DISPLAY] [Admin] [statuschecker] Title Grand Theft Auto V: No update
[2020-05-23 00:17:23.850] [DISPLAY] [Admin] [statuschecker] Title Rockstar Games Launcher: No update
[2020-05-23 00:17:23.869] [DISPLAY] [Workr] [idownloader] Starting download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/legacy_titles.json'
[2020-05-23 00:17:24.550] [DISPLAY] [Workr] [idownloader] Completed download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/legacy_titles.json' (status: 0/200)
[2020-05-23 00:17:24.552] [DISPLAY] [Workr] [idownloader] Starting download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/title_metadata.json'
[2020-05-23 00:17:25.199] [DISPLAY] [Workr] [idownloader] Completed download of 'https://gamedownloads-rockstargames-com.akamaized.net/public/title_metadata.json' (status: 0/200)
[2020-05-23 00:17:25.222] [DISPLAY] [Workr] [statuschecker] Title Grand Theft Auto V: No update
[2020-05-23 00:17:27.613] [DISPLAY] [ 8440] [statuschecker] Title Grand Theft Auto V: No update
[2020-05-23 00:17:27.613] [DISPLAY] [ 8440] [gamelaunch] Title has no minimum RGL version.
[2020-05-23 00:17:27.613] [DISPLAY] [ 8440] [gamelaunch] Title has no minimum RGL version.
[2020-05-23 00:17:32.542] [DISPLAY] [Main ] [cloudsaveop] Cloud Save sync requested for title 'gta5'
[2020-05-23 00:17:32.558] [DISPLAY] [Main ] [cloudsaveop] Starting cloud save enabled check for title 'gta5'
[2020-05-23 00:17:32.559] [DISPLAY] [Main ] [cloudsaveop] Received cloud saves enabled state for title 'gta5' = enabled
[2020-05-23 00:17:32.559] [DISPLAY] [Main ] [cloudsaveop] Identifying potential cloud save conflicts for title 'gta5'
[2020-05-23 00:17:33.987] [DISPLAY] [Main ] [cloudsaveop] Received modification list of cloud save files for title 'gta5'
[2020-05-23 00:17:33.987] [DISPLAY] [Main ] [cloudsaveop] Retrieving conflict metadata for title 'gta5'
[2020-05-23 00:17:34.004] [DISPLAY] [Main ] [cloudsaveop] Downloaded conflict metadata for title 'gta5'
[2020-05-23 00:17:34.004] [DISPLAY] [Main ] [cloudsaveop] Posting updated files for title 'gta5'
[2020-05-23 00:17:34.020] [DISPLAY] [Main ] [cloudsaveop] File uploading completed for title 'gta5'
[2020-05-23 00:17:34.020] [DISPLAY] [Main ] [cloudsaveop] Getting update files for title 'gta5'
[2020-05-23 00:17:34.037] [DISPLAY] [Main ] [cloudsaveop] File downloading completed for title 'gta5'
[2020-05-23 00:17:34.037] [DISPLAY] [Main ] [cloudsaveop] Deleting updated files for title 'gta5'
[2020-05-23 00:17:34.054] [DISPLAY] [Main ] [cloudsaveop] Files deletion completed for title 'gta5'
[2020-05-23 00:17:34.054] [DISPLAY] [Main ] [cloudsaveop] Swapping updated files in place for title 'gta5'
[2020-05-23 00:17:34.070] [DISPLAY] [Main ] [cloudsaveop] Finished syncing cloud saves for title 'gta5'
[2020-05-23 00:17:34.273] [DISPLAY] [ 7276] [audio] Valid Audio Device: true
[2020-05-23 00:17:36.121] [DISPLAY] [ 8440] [gamelaunch] Launching game...
[2020-05-23 00:17:36.121] [DISPLAY] [ 8440] [gamelaunch] Path: F:\Rockstar Games\Grand Theft Auto V\GTA5.exe
[2020-05-23 00:17:36.121] [DISPLAY] [ 8440] [gamelaunch] Command Line: "F:\Rockstar Games\Grand Theft Auto V\GTA5.exe" @commandline.txt -rglLanguage=en-US
[2020-05-23 00:17:36.122] [DISPLAY] [ 8440] [gamelaunch] Working Directory: F:\Rockstar Games\Grand Theft Auto V
[2020-05-23 00:23:29.621] [DISPLAY] [ 8440] [gamelaunch] Game exited with code 0xc0000005 (3221225477)
[2020-05-23 00:23:29.628] [DISPLAY] [ 8440] [crashdetection] Game left no exit file.
[2020-05-23 00:23:29.628] [ ERROR ] [ 8440] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)
[2020-05-23 00:23:31.039] [DISPLAY] [Main ] [cloudsaveop] Cloud Save sync requested for title 'gta5'
[2020-05-23 00:23:31.056] [DISPLAY] [Main ] [cloudsaveop] Starting cloud save enabled check for title 'gta5'
[2020-05-23 00:23:31.056] [DISPLAY] [Main ] [cloudsaveop] Received cloud saves enabled state for title 'gta5' = enabled
[2020-05-23 00:23:31.056] [DISPLAY] [Main ] [cloudsaveop] Identifying potential cloud save conflicts for title 'gta5'
[2020-05-23 00:23:32.932] [DISPLAY] [Main ] [cloudsaveop] Received modification list of cloud save files for title 'gta5'
[2020-05-23 00:23:32.932] [DISPLAY] [Main ] [cloudsaveop] Retrieving conflict metadata for title 'gta5'
[2020-05-23 00:23:32.948] [DISPLAY] [Main ] [cloudsaveop] Downloaded conflict metadata for title 'gta5'
[2020-05-23 00:23:32.948] [DISPLAY] [Main ] [cloudsaveop] Posting updated files for title 'gta5'
[2020-05-23 00:23:32.965] [DISPLAY] [Main ] [cloudsaveop] File uploading completed for title 'gta5'
[2020-05-23 00:23:32.965] [DISPLAY] [Main ] [cloudsaveop] Getting update files for title 'gta5'
[2020-05-23 00:23:32.981] [DISPLAY] [Main ] [cloudsaveop] File downloading completed for title 'gta5'
[2020-05-23 00:23:32.981] [DISPLAY] [Main ] [cloudsaveop] Deleting updated files for title 'gta5'
[2020-05-23 00:23:32.998] [DISPLAY] [Main ] [cloudsaveop] Files deletion completed for title 'gta5'
[2020-05-23 00:23:32.998] [DISPLAY] [Main ] [cloudsaveop] Swapping updated files in place for title 'gta5'
[2020-05-23 00:23:33.015] [DISPLAY] [Main ] [cloudsaveop] Finished syncing cloud saves for title 'gta5'
launcher.log