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Mwh65

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About Mwh65

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  1. This appears to only be affecting version 8 of Eset Endpoint Security. The company manager is the only one with version 8 on it, the other 7 installations are running 7.3.2051.0 and none of them are having issues. Currently trying to convince the manager to let me get at his PC to try with version 7.3.2051.0
  2. Well at this point I've removed the Eset Endpoint Antivirus so the manager of the business can get his work done today without it causing a BSOD. To confirm are you referring to the KB5004945 patch released by Microsoft?
  3. Marcos, I did start a separate topic about this ... Will PM you now the links to the "Complete Memory Dump" and "Eset Log Collector" files.
  4. I've now got a zipped "Complete Memory Dump" and "Eset Log Collector" file. The "Complete Memory Dump" is 1.7Gb in size so will upload that somewhere as soon as possible. Looking at the "Complete Memory Dump" using WinDBG it seems this may have something to do with the "Sage Accounts Control Service V27" service, which stops responding 7 seconds before the BSOD every time it has happened which is 7 times today!
  5. Getting exactly the same issue as the poster in this topic ... Windows 10 Pro 20H2 with Eset Endpoint Antivirus 8.0.2028.0. Will be getting access to it when the customer leaves later today so I can retrieve the "Complete Memory Dump", "Eset SysInspector" and "ESET Log Collector" files. If any other files are needed please let me know. BTW All other PC's are running Eset Endpoint Antivirus 7.3 and no issues have been reported with any of them.
  6. Okay that's already been done.
  7. I've just been informed by one of my customers that access to the University of Northampton website has been blocked by Eset Nod32 Antivirus 11.1.54 for "potentially dangerous content". I can only assume it has been reported as such. Is there any way I can find out why ? I have obviously got round it by excluding the website but considering what the website is about was taken by surprise by my customer who could no longer log into it to check their emails.
  8. Just installed version 6.2 of Eset Mail Security and all appeared to go well. However if I click on Mail Quarantine it originally asked me for a username and password, but know shows an error box ... In case this is relevant, the reason for the installation was a previous version of 4.5 got corrupted and was non functional. Uninstallation wasn't an option using the standard method so I had to use the Eset removal tool. Any help would be appreciated.
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