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emilota

ESET Staff
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Kudos

  1. Upvote
    emilota received kudos from Peter Randziak in EBA and FQDN   
    Hello @Lockbits,
    In EPC, you can use the Rename Computers task to rename computers to FQDN.
    In EBA, you can change the seat name but not the device name (name of the device as viewed by the installed operating system). Device name is not FQDN.
    Could you please explain, why it is important for you to have FQDN in EBA as well as update of FQDN?
    Greetings.
  2. Upvote
    emilota received kudos from Mike_Kintaru in EBA Account reset 2FA   
    Hello @Mike_Kintaru,
    if you lost access to your e-mail, there is only one option to get back to your EBA account - change the e-mail and send back-up codes to your new e-mail. This can't be achieved without contacting ESET Customer Care, so please reach out to https://www.eset.com/int/support/contact/.
  3. Upvote
    emilota received kudos from MichalJ in Can't add addition licenses in MSP console   
    Hello LesRMed,
    this is rare known issues. To fix this on you side try to reload the ESET MSP Administrator portal without cache (Ctrl+F5). If this does not work, please follow this:
    Login to ESET MSP Administrator Press F12 Go to Applications > Local Storage > https://msp.eset.com Delete the key PendingRequests Reload the ESET MSP Administrator portal (Ctrl+F5) If this still does not work, please contact ESET Technical Support.
    Regards.
  4. Upvote
    emilota received kudos from MichalJ in EBA 2Factor Security with different Authenticator Apps   
    Hello Martin,
    no yet, however, this is currently in development and we expect to release this option in the turn of the year. 
    Best regards.
  5. Upvote
    emilota received kudos from twok in EMA2 API - Pagination Issue - UsageReport/AllCompanies/products   
    Hello twok,
    this might be a bug on our side. Let me check this internally with team and I will get back to you.
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