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mikechan

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Posts posted by mikechan

  1. i don't think user will "restart" their computer in office hour. They shutdown computer when they get off work. Then, they turn on computer next working day.

    So, how to upgrade the version of the ESET software if user don't want to "restart" computer?

    Thanks.

  2. i found that when user see the notification to upgrade to 9.0.2032.6, he shutdown computer and turn on . The program cannot upgrade to 9.0.2032.6. It will upgrade to 9.0.2032.6 until user "click restart" to restart computer.

    We must click "restart computer" when see the upgrade notification?

    Thanks.

  3. I reboot the client windows 7 PC. The eset protect server show that the status of this windows 7 PC is OK (refer to attachment eset01.jpg) . However, it appear warning after 9 minutes (refer to attachment eset02.jpg).

    i ensure ESET is  working normally on the Windows 7 machine (refer to attachment eset03.jpg).

     

    Thx,

     

    eset01.jpg

    eset02.jpg

    eset03.jpg

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