mikechan

The lateset pattern is 28234. My endpoint security cannot update to the latest pattern today. pls refer to the picture. thx

hi, i find this job in " Eset Protect - Upgrade Agent in Tasks". The agent upgrade successfully. Thanks,

i tried to upgrade the agent by sending an ESET PROTECT component upgrade task. However, i cannot find this job in the "tasks".

Hi, I can update the eset endpoint security from 10.0.2045.0 to 10.1.2046.0 but i cannot update the eset management agent from 10.1.1288.0 to 10.1.1292.0 how can solve it?

i found that there has been one built-in policy "Enable produtct auto-update" in Eset Protect Cloud. That means I can create new policy to overwrite this built-in policy?

Could i disable auto-updates on "Eset endpoint secruity for windows" in Eset Proctect cloud?

i activate the renewal product from the this location hxxp://www.eset.hk/register

Cannot ping epns.eset.com any problem of epns.eset.com?

i activate the license on 16/12. i check that the validity is update in eset business account. However, the license validity of endpoint is not update until now. how long will update the license validity in endpoint?

Our clients download module updates from a local mirror which located in ESET Protect. that means if ESET Protect reach end of life, our clients can download module updates from this local mirror?

The client PC use endpoint security version 8.1.2050.0. They update the detection engine from ESET Protect. i concern if ESET Protect reaches end of life, the client PC can get detection engine update from the ESET Protect ?

i use ESET Protect (on-premise) version 8.0.19.0. The limited support until June 2023. The client PC use endpoint security version 8.1.2050.0 If i don't upgrade the ESET Protect, the client will get detection engine update after June 2023?

Marcos said : it may take up to 1 month for agent on all endpoints to upgrade to the latest version automatically. if one of endpoint did not turn on the machine long time (said 6 months), all other endpoint cannot upgrade the agent automatically?

In Eset Protect cloud, only see the policy of automatic update of ESET security products. I cannot find any policy of automatic update of ESET Management Agent. need to update Management Agent manually?

I use eset endpoint security 8.0.2028.3 and eset management agent 8.0.1238.0 in windows 7. how to upgrade to 8.1.2037.9? just install endpoint security 8.1.2037.9 over 8.0.2028.3? Thx

I use eset endpoint security 9.0.2032.6. i found that there has been no log record when the website had been blocked. Thx

I use eset server security 7.3.12002.0 in windows server 2019. How to upgrade to 8.0.12010?

i don't think user will "restart" their computer in office hour. They shutdown computer when they get off work. Then, they turn on computer next working day. So, how to upgrade the version of the ESET software if user don't want to "restart" computer? Thanks.

i found that when user see the notification to upgrade to 9.0.2032.6, he shutdown computer and turn on . The program cannot upgrade to 9.0.2032.6. It will upgrade to 9.0.2032.6 until user "click restart" to restart computer. We must click "restart computer" when see the upgrade notification? Thanks.

i use eset endpoint security 8.1.2037.2 I set the policy in ESET protect cloud (pls refer to the jpeg). Can this setting block windows auto update? Thx, Mike

I set the notification about antivirus detection. However, I cannot get any email when the client PC detect virus. Any problem of eset protect cloud? Thanks,

Hi, I use Eset Endpoint Security 8.0.2028.0. How to block inbound remote printing? Thanks, Mike

Dear Sir, I use endpoint security 6.4.2014.0 on windows 7 Pro. I cannot uninstall it successfully. It prompt the error (error code is 2318). How to solve it? Thx

I reboot the client windows 7 PC. The eset protect server show that the status of this windows 7 PC is OK (refer to attachment eset01.jpg) . However, it appear warning after 9 minutes (refer to attachment eset02.jpg). i ensure ESET is working normally on the Windows 7 machine (refer to attachment eset03.jpg). Thx,

Yes, ESET is working normally on the Windows 7 machine.