[Network protection is "unavialable" and blocks any internet traffis after every PC restart.]

11 minutes ago, Marcos said:

There was nothing interesting logged, protection started without issues.

Next time please provide logs that we ask for, not just the content of one folder.

Could you please clarify where do I find that "logs that we ask for"? Since ticket are not registered and I am not an IT specialist I do not know how to collect those logs.

[Network protection is "unavialable" and blocks any internet traffis after every PC restart.]

Well, this time it did the same after restart BUT after 5-7 minutes it resumed and I got firewall alert "Turn on your firewal" so I did turn in on. Now it's all good but I'll attach diagnostics files created with advanced logging (I archived them myself in Diagnostics.rar file).

After 5-7 minutes after restart:

Right after restart

Diagnostics.rar

 

[Network protection is "unavialable" and blocks any internet traffis after every PC restart.]

2 minutes ago, Marcos said:

After contacting customer support you should have received a confirmation email with a ticket ID. Please provide the ID.
Did you contact your regional distributor from Russia via the form on their website?

Nevertheless, please enable advanced logging under Help and support -> Details for customer care, reboot the machine, disable advanced logging, collect logs with ESET Log Collector and provide the generated archive.

As I said, I contacted customer support 2 (two) times and DID NOT get confirmation e-mail. That is the reason I came to this forum.

[Network protection is "unavialable" and blocks any internet traffis after every PC restart.]

Looks like it has started with 13.x update.

After each restart of my PC my firewall goes "unavialable". I found a way to fix it by DISABLING firewall while it is ALREADY unavialable and restarting my PC one again.

Very frustrating issue and contacing customer support did not even send me confirmation e-mail on my ticket.