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tecnichemiste

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    Process crash

    in ESET Cyber Security (for Mac)

    Posted

    Unforntunately also my MacBook Pro got his kernel panic with eset_proxy: almost the same setup as my workstation Mavericks with ESET Cyber Security 6.

    Here is the trace after reboot

     

    Anonymous UUID:       A5B60558-C181-1CD6-54B2-03648E09C853

    Thu Apr 17 23:05:59 2014
    Panic(CPU 3): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80383ec030, spinlock owner: 0xffffff803665c8a0, current_thread: 0xffffff803665c8a0, spinlock_owner_cpu: 0x3
    RAX: 0x0000000000000001, RBX: 0xffffff80212d4c40, RCX: 0xffffff803665c8a0, RDX: 0x0000000000000000
    RSP: 0xffffff8111e1be80, RBP: 0xffffff8111e1beb0, RSI: 0x000000002245cdc0, RDI: 0xffffff8034429790
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff8111e1be20, R11: 0x0000000000000200
    R12: 0x00000000fffffffe, R13: 0xffffff8038299a18, R14: 0xffffff8034429790, R15: 0xffffff8034429700
    RFL: 0x0000000000000246, RIP: 0xffffff8020cd468a, CS:  0x0000000000000008, SS:  0x0000000000000010
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8109c27f50 : 0xffffff8020ce1ed1
    0xffffff8109c27f80 : 0xffffff8020cdb3ef
    0xffffff8109c27fd0 : 0xffffff8020cf34e9
    0xffffff8111e1beb0 : 0xffffff8020fc423b
    0xffffff8111e1bf70 : 0xffffff8020fc4530
    0xffffff8111e1bfb0 : 0xffffff8020cd6ff7

    BSD process name corresponding to current thread: esets_proxy

    Mac OS version:
    13C64

    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000020a00000
    Kernel text base: 0xffffff8020c00000
    System model name: MacBookPro8,3 (Mac-942459F5819B171B)

    System uptime in nanoseconds: 3707090698998
    last loaded kext at 277426992564: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7fa33cf000, size 65536)
    last unloaded kext at 338942744162: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7fa33cf000, size 57344)
    loaded kexts:
    com.eset.kext.esets_kac    600.00.91f01
    com.eset.kext.esets_pfw    600.00.91f01
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch    80.14
    com.apple.driver.AGPM    100.14.15
    com.apple.filesystems.autofs    3.0
    com.apple.iokit.IOBluetoothSerialManager    4.2.3f10
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleMikeyDriver    2.6.0f1
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.driver.AppleHDA    2.6.0f1
    com.apple.kext.AMDFramebuffer    1.2.0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.AMDRadeonX3000    1.2.0
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleIntelHD3000Graphics    8.2.4
    com.apple.driver.AppleLPC    1.7.0
    com.apple.kext.AMD6000Controller    1.2.0
    com.apple.driver.AppleMuxControl    3.4.35
    com.apple.driver.SMCMotionSensor    3.0.4d1
    com.apple.driver.AppleMCCSControl    1.1.12
    com.apple.driver.AppleIntelSNBGraphicsFB    8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.3f10
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.AppleSMCLMU    2.0.4d1
    com.apple.driver.AppleThunderboltIP    1.1.2
    com.apple.driver.AppleUSBTCButtons    240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleIRController    325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    35
    com.apple.iokit.SCSITaskUserClient    3.6.6
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.5.1
    com.apple.driver.AppleUSBHub    666.4.0
    com.apple.driver.AppleFWOHCI    4.9.9
    com.apple.driver.AirPort.Brcm4331    700.20.22
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AppleAHCIPort    3.0.0
    com.apple.driver.AppleUSBEHCI    660.4.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    216.0.0
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.AppleIntelCPUPowerManagement    216.0.0
    com.apple.driver.IOBluetoothHIDDriver    4.2.3f10
    com.apple.driver.AppleMultitouchDriver    245.13
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.driver.DspFuncLib    2.6.0f1
    com.apple.vecLib.kext    1.0.0
    com.apple.iokit.IOAudioFamily    1.9.5fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOSurface    91
    com.apple.iokit.IOAcceleratorFamily    98.14
    com.apple.iokit.IOBluetoothFamily    4.2.3f10
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.kext.AMDSupport    1.2.0
    com.apple.AppleGraphicsDeviceControl    3.4.35
    com.apple.driver.AppleGraphicsControl    3.4.35
    com.apple.driver.AppleHDAController    2.6.0f1
    com.apple.iokit.IOHDAFamily    2.6.0f1
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.11d1
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.3f10
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.7.0d10
    com.apple.driver.AppleSMC    3.1.8
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
    com.apple.driver.AppleUSBMultitouch    240.9
    com.apple.iokit.IOUSBMassStorageClass    3.6.0
    com.apple.iokit.IOUSBHIDDriver    660.4.0
    com.apple.driver.AppleUSBMergeNub    650.4.0
    com.apple.driver.AppleUSBComposite    656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.6.6
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
    com.apple.driver.AppleThunderboltNHI    2.0.1
    com.apple.iokit.IOThunderboltFamily    3.2.7
    com.apple.iokit.IOUSBUserClient    660.4.2
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IO80211Family    630.35
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOAHCIFamily    2.6.5
    com.apple.iokit.IOUSBFamily    675.4.0
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    com.apple.kec.pthread    1
    panic(cpu 2 caller 0xffffff8020fc4685): "Spinlock acquisition timed out: lock=0xffffff80383ec030, lock owner thread=0xffffff803665c8a0, current_thread: 0xffffff8034035000, lock owner active on CPU 0x3, current owner: 0xffffff803665c8a0"@/SourceCache/xnu/xnu-2422.90.20/osfmk/i386/locks_i386.c:365
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81123f36a0 : 0xffffff8020c22fa9
    0xffffff81123f3720 : 0xffffff8020fc4685
    0xffffff81123f3760 : 0xffffff802101b0c6
    0xffffff81123f37a0 : 0xffffff802101a455
    0xffffff81123f37c0 : 0xffffff8020ed663c
    0xffffff81123f3c00 : 0xffffff8020ec88c6
    0xffffff81123f3c50 : 0xffffff8020ec8bc2
    0xffffff81123f3e30 : 0xffffff8020eb6d2d
    0xffffff81123f3e50 : 0xffffff8020e52763
    0xffffff81123f3e80 : 0xffffff8020e34f83
    0xffffff81123f3ea0 : 0xffffff8020e2b20c
    0xffffff81123f3f50 : 0xffffff8020e3207c
    0xffffff81123f3fb0 : 0xffffff8020cd6ff7

    BSD process name corresponding to current thread: kernel_task
    Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 1.70f6
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS725050A9A362, 500,11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: My Passport 0748
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
     

    Process crash

    in ESET Cyber Security (for Mac)

    Posted

    Have the same issue here with Cyber Security 6 on Mavericks: kernel panic with eset_proxy running

     

    Double checked for launchd.conf but found no reference.

    I have been using another Antivirus software before switching to ESET and since this is my workstation at work I keep it very clean and do not install any unreliable software.

     

    I tried removing Cyber security and this solved my issues.

    I am very annoyed with this issue since I recently bought 3 licenses for Mac with Mavericks and guess I would remove all the installations ASAP.... unless this issue is fixed quickly...

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