v.brissat

Hello @Peter Randziak, Just little up to know if you had the time to watch my logs Thanks !!!

Hello !! Thanks for your reply. I will do what you said when i have a moment For the form, i just followed links on the website : https://client.eset-nod32.fr/demande_de_support.php?editeur=eset Thanks !!!

Hello, My company gave me an epi_mac_live_installer.pkg to install ESET on my Mac, (Mac OS Catalina), and I can't finish the installation. The process ends with "installation a échoué" (sorry I am French ^^), and that's all. Something interesting : I have ESET Endpoint Security and ESET Remote Administrator Agent installed, but not functioning. I can found some logs on my Mac related to ESET installation, but I'm not sure if it's OK : eset_daemon : Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000158 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [6017] eset_gui : Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000030 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [5459] Or, in system log : Mar 14 16:59:33 MacBook-Pro com.apple.xpc.launchd[1] (com.eset.remoteadministrator.agent): The RootDirectory key is not yet implemented. If you rely on this key, please file a bug. Thanks for your help !!! Vivien PS : I wanted to open an issue, but I can't find my case in the form 😕 (there is not Mac OS on OS list)