TRex

It’s super important to ask for details in a template format meaningful to support instead of support answering what they thunk may be the question in any technical evaluation. Personally, we have experienced this for the first time recently and I have eset installed at close to 75 locations. the developers had something in mind when they created this message and they will know exactly what the mistake THEY made is, if they see the error and know this is on Windows 10 Pro, 64bit, 1909 thanks!!

No, I don’t think he’s trying to figure out whether or not Windows 7 is in support. There’s an actual message that comes up and it happens on our windows 10 machines. There’s a problem in Eset where the reporting of the operating system confuses the modules. There’s no reason there should be a warning about Windows 7 on a Windows 10 machine. This just happened yesterday for us.